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Assistant Manager Resume Example

Resume Score: 80%

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ASSISTANT MANAGER
Summary

I am a hard worker with a strong drive to do my best! I am able to keep calm in stressful situations and I like to keep busy. I am able to easily find things to do such as deep cleaning projects and stocking. I enjoy learning new things and I am a quick hands on learner. I have good communication skills and I am able to handle money, food, and am good at keeping focused. I make an effort to make a personal connection with each and every customer to assure that they have the best experience possible. I get along well with others and am able to take criticism and learn from it!

Skills
  • Coffee expertise
  • Up-selling
  • Product displays
  • Espresso machine operation
  • Handling credit transactions
  • Safe food handling practices
  • Customer service
  • Active listener
  • Cash register operation
  • Engaging personality
  • Conflict mediation
  • Cooperative team player
  • Teamwork and collaboration
  • Speedy and efficient
  • POS system operation
  • Detail oriented
  • Multitasking
  • Solid problem solver
  • Food preparation
  • Calm under pressure
  • Strong leadership capability
  • Team player
  • Time management
  • Inventory management
  • Product and service knowledge
Experience
Assistant Manager, Dairy Queen, April 2014-August 2018Lindstrom, MN
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Able to work the cash register, the drive through, crafting sweet ice cream treats to delight customers in the front, and creating delectable meals in the back.
  • Trained in new employees to master the job and continued to provide them with guidance and mentoring.
  • Delegated positions and tasks to the team working on the shift with me and assigned closing jobs such as: sweeping, mopping, bathrooms, etc.
  • Opened the store, making sure everything was prepped, stocked, and cleaned for the day.
  • Checked the closing tasks of other employees, making sure everything was set to standard before they departed.
  • Closed the store, making sure the drawers were in the safe, all cleaning tasks were done, product was prepped and stocked, and the doors were locked before I left.
Barista , Starbucks, August 2017-CurrentForest Lake, MN
  • Prepared countless high quality drinks per shift, consistently meeting customer satisfaction.
  • Made personal customer connections with each and every person that came through the door or through the drive through.
  • Made sure the lobby was clean and welcoming for every customer.
  • Made sure everything was stocked, cleaned, and set to standard.
  • Protected customers by regularly cleaning and sanitizing all areas of work and the equipment used to hand craft their beverages.
  • Set up the display case in the mornings to meet the Starbuck's standard.
  • Made an effort to remember customer's names and drinks to make that connection with each and every one of them.
  • Listened to each customer's wants and needs so that I could best recommend our product to satisfy them.
  • Kept track of brewing batches of coffee during our peak shop hours, to make sure everything was fresh, hot, and never empty.
  • Remembered small details about previous conversations with customer's so I could better connect with them for the next time they returned.
  • Hand crafted quality hot, cold, and blended drinks on the bar from espresso beverages to teas.
  • Worked the front cash registers and the drive through.
  • Made sure the back room was organized and clean.
  • Took time to deep clean around the store to make sure customers had the best experience possible.
  • Maintained my calm during busy periods throughout the day.
No Specific Job Title , Sunrise River Apple Orchard , August 2015-November 2017Wyoming, MN

This apple orchard is a privately owned business by fellow friends from our church.

  • Worked the front register, greeting customers with a smile.
  • Organized many crates of apples, sorting out the good and the bad ones.
  • Worked in the animal barn, making sure the animals were fed and comfortable.
  • Helped suggest different types of product to meet our customer's needs.
  • Crafted sweet apple treats in the back to satisfy our customer's desires.
Education and Training
High School DiplomaChisago Lakes Baptist , , Chisago City, MNMay 2018
Some College (No Degree)University of Northwestern (Online PSEO) , Chisago City, MN
Veterinary Assistant , , Pennfoster (Online), Expected in April 2020
Additional Information

I am currently working at Starbucks and am there almost every day. I love it, but I am looking for a second job. Outside of work I spend my time with my fur child (a precious Corgi named Babi Mae) and working on homework. I am currently working through my Veterinary Assistant Degree through Pennfoster, which is an online school that enables you to get your degree while working through it at your own pace. I hope to finish this degree and continue on to further my education with animals.

About Me

I am currently working at Starbucks and am there almost every day. I love it, but I am looking for a second job. Outside of work I spend my time with my fur child (a precious Corgi named Babi Mae) and working on homework. I am currently working through my Veterinary Assistant Degree through Pennfoster, which is an online school that enables you to get your degree while working through it at your own pace. I hope to finish this degree and continue on to further my education with animals.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Dairy Queen
  • Starbucks
  • Sunrise River Apple Orchard

School Attended

  • Chisago Lakes Baptist
  • University of Northwestern (Online PSEO)
  • Pennfoster (Online)

Job Titles Held:

  • Assistant Manager
  • Barista
  • No Specific Job Title

Degrees

  • High School Diploma
    Some College (No Degree)

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