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Assistant Manager Resume Example

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ASSISTANT MANAGER
Professional Summary

Accomplished Assistant Manager with almost 3 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Ready to offer exceptional leadership and planning abilities to take on new role in an educational setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in educational standards. Forward-thinking Manager with years of project management experience in manufacturing environments. Collaborative with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Ready to apply 2 years of experience from the internship at North Cedar - Lowden Elementary school working with students, other staff, and parents. I assisted the educator and did the same as the para-educators in the classroom setting I was in.

Accomplishments

Successfully interned at North Cedar Elementary school in Lowden, IA for two years. Helped with the needs of the teacher, along with the needs of each student. Resolved any conflicts or issues the class ran into, helped with each individual students' needs, and completed tasks for the teacher in the classroom.

Skills
  • Project Management
  • Training
  • Strategic Planning
  • Calm in crisis situations
  • Responsible
  • Verbal and written communication
  • First Aid/CPR
  • Critical thinking
  • Multitasking abilities
  • Compassion
  • Leadership
  • Personable and trustworthy
  • Computer skills
  • Friendly
  • Social Development And Integration
  • Educational Assistance
  • Teacher Support
Work History
Assistant Manager | 07/2018 to Current
Dairy Queen - Tipton, Iowa
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Prepared for and executed new menu implementations.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Led and directed team members on effective methods, operations and procedures.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Created and implemented policies to achieve customer satisfaction and maintain food service standards.
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Carefully interviewed, selected, trained and supervised staff.
Resident Assistant | 07/2019 to 09/2019
Prairie Hills Assisted Living - Tipton, Iowa
  • Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care.
  • Developed rapport to create safe and trusting environment for care.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Attended, participated and contributed to monthly staff meetings addressing resident needs.
  • Performed several administrative duties, including room transfers, incident reports and maintenance requests.
  • Supervised daily activities and provided assistance when needed.
  • Maintained clean, safe and well-organized patient environment.
  • Mentored and supervised groups of 10-20 residents.
  • Mediated and provided professional conflict resolution in timely fashion.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Changed bed linens, dumped trash and efficiently handled accidents to promote resident comfort.
  • Assisted residents in preparing for activity and social programs.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
Cashier | 02/2018 to 06/2018
Family Foods - Tipton, Iowa
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
Education
North Cedar High School - Clarence, IA | High School Diploma05/2020
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Resume Overview

Companies Worked For:

  • Dairy Queen
  • Prairie Hills Assisted Living
  • Family Foods

School Attended

  • North Cedar High School

Job Titles Held:

  • Assistant Manager
  • Resident Assistant
  • Cashier

Degrees

  • North Cedar High School - Clarence , IA | High School Diploma

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