Motivational and optimistic leader and problem-solver with advanced supervisory, team building and customer service skills. Always maintaining a positive attitude with a smile, even with the toughest of customers. If a problem arises, quickly, yet efficiently, find the best solution to solve it and make sure the customers are well taken care of and satisfied in a professional manner. Quickly making positive changes to drive company success, building a good reputation. Focused on using training, monitoring and morale-building techniques to maximize employee and customer engagement and performance.
Being an assistant manager, I have access to handle the paperwork that keeps track of day-to-day sales, the money and bank deposits, filing paperwork online and emailing it to the correct group of people and handling problems that arise within the store if something were to break and/or between employees.
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