Assistant Manager Resume Example
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ASSISTANT MANAGER
Summary
Enthusiastic Administrative Assistant with 15 years of experience and well-developed administrative skills, including bookkeeping and scheduling. Career-minded individual with talents in handling routine administrative tasks, including preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment.
Skills
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Experience
Sunbelt Rentals, Inc.Grand Prairie , TXAssistant Manager03/2019 to Current
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Trained team of 5 to deliver outstanding customer service, boosting customer satisfaction ratings 98%.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Collaborated with storemanager to develop strategies for achieving sales and profit goals.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Delegated daily tasks to team members to optimize group productivity.
- Supported sales management initiatives to optimize business development.
Dsv Road TransportMedford , ORSupervisor02/2016 to 03/2020
- Established and enforced clear goals to keep employees working collaboratively.
- Complied with company policies, objectives and communication goals.
- Created training manual for all employees to use as reference guide.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Performed scheduled and surprise inspections of worksites to gauge technician skill and performance in field.
- Developed position rotation to support continuous improvement and operator development.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Realigned workflows with changing business demands by evaluating processes and employee strengths.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Provided ongoing training to address staff needs.
- Conducted evaluations and reviews for 30 employees.
- Coached and mentored 30 staff members through constructive feedback to develop long-term career goals.
- Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Dsv Road TransportMesa , AZSupervisor03/2013 to 01/2016
- Established and enforced clear goals to keep employees working collaboratively.
- Complied with company policies, objectives and communication goals.
- Created training manual for all employees to use as reference guide.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Developed position rotation to support continuous improvement and operator development.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Provided ongoing training to address staff needs.
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
- Conducted evaluations and reviews for 8 employees.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
Eastern Metal SupplyHouston , TXOffice Administrative Assistant04/2003 to 01/2013
- Answered phones to direct callers, schedule appointments and provide general office information.
- Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
- Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Arranged domestic and international travel, hotel and transportation needs for staff.
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
- Guided administrative and professional staff through computer and software problems.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Managed office duties, including ordering materials, organizing workspaces, answering emails and making phone calls.
- Obtained scanned records and uploaded to database.
- Maintained office safety by screening visitors, updating logs and issuing temporary passes.
- Created agendas, meeting notes and other documents to enhance collaborative process.
- Set travel arrangements and gathered documents for management and executive staff meetings and trips.
Education and Training
High School Diploma05/2003Durant High School , City
Some College (No Degree):Business Administration And ManagementDelta State University , City
Expected in 05/2022Strayer University, City, State
- Minor in Human Resource Management
- 3.9 GPA
- Dean's List Honoree 2019-2020
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Resume Overview
School Attended
- Durant High School
- Delta State University
- Strayer University
Job Titles Held:
- Assistant Manager
- Supervisor
- Office Administrative Assistant
Degrees
- High School Diploma 05/2003
Some College (No Degree) : Business Administration And Management
Expected in 05/2022
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