Encouraging manager with 6 years of experience .Well-versed in sales, personnel management, accounting and inventory management. Well organized and an analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Skills
Issue resolution
Recruiting and interviewing
Employee performance evaluations
Consulting
Operations management
Budgeting
Employee scheduling
Strategic Planning
Training
Staff Supervision
Staff Management
Business administration
Business analysis
Project Management
Education
J. Sargeant Reynolds Community CollegeRichmond, VA, Expected in 2000 – –:Recording Arts Technology - GPA:
John F. Kennedy High SchoolRichmond, VA, Expected in 06/2000 – –High School Diploma: - GPA:
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Monitored employee performance and developed improvement plans.
Trained team members in successful strategies to meet operational and sales targets.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Supervised team of 7-20 employees and provided feedback on performance.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Home Chef - CAP 2 Supervisor Lithonia, GA, 01/2016 - 03/2018
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
Drove operational improvements which resulted in savings and improved profit margins
Trained new staff on job duties, company policies and safety procedures for rapid onboarding
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
Performed freight processing functions, assisting associates with irregularities in unloading and stocking freight
Handled day-to-day shipping and receiving overseeing more than 10-50 packages per day
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications
Identified individual employee's unique work styles and adapted management methods
Provided coaching and counseling to 7-12 employees to encourage professional growth as well as meet short- and long-term goals
Interviewed, hired and trained new employees for hourly positions
Performed yearly evaluations and reviews for 7-10 employees
Walmart - Inventory Manager City, STATE, 04/2014 - 01/2016
Handled customer complaints, resolved issues and adjusted policies to meet changing needs
Scanned and entered new inventory, updated numbers and investigated variances
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
Conducted inventory audits with 100% accuracy following company procedures
Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns
Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed
Managed scheduling and task delegation for 7-10 member warehouse team
Built, managed and coached insourced and outsourced team, implementing training programs to improve efficiency and productivity
Trained new staff on job duties, company policies and safety procedures for rapid onboarding
Identified individual employee's unique work styles and adapted management methods
Maintained compliance with company policies, objectives and communication goals
Measured team performance and reported metrics to leadership team members
Delegated tasks to others on grooming team
Interviewed, hired and trained new employees for hourly positions
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
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