Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Organization and efficiency
  • Multi-line telephone skills
  • Service-oriented mindset
  • Tech-savvy
  • Security understanding
  • Multitasking and prioritization
Experience
Assistant Manager, 05/2021 - Current
Town Pump, Inc. Troy, MT,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Receptionist, 02/2021 - 05/2021
Culp, Inc. Stokesdale, Nc,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Managed more than 50 incoming calls per day.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
Receptionist, 02/2019 - 01/2021
Culp, Inc. Burlington, NC,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Greeted visitors and directed them to appropriate areas, verifying reasons for visit and [Type] information.
  • Signed for packages, recorded all deliveries and distributed to personnel.
  • Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
Nanny, 11/2014 - 03/2017
Bright Horizons Family Solutons Orange, CT,
  • Cleaned and tidied living room and kitchen after activities to maintain safe spaces.
  • Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Regulated children's schedules to balance rest, learning and play.
  • Prepared simple snacks to feed children.
  • Physically and verbally interacted with children to promote mental and emotional development.
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Washed and put away dishes and wiped down counters after meals and snacks.
  • Participated in hands-on learning activities with children, including painting and drawing.
  • Coordinated after-school activities and transportation for practices and events.
Education and Training
High School Diploma: , Expected in 01/2012
-
Fairfield Warde High School - Fairfield, CT
GPA:
: Business Administration And Management, Expected in
-
Norwalk Community College - Norwalk, CT
GPA:
Languages
English :
Native/ Bilingual:
Negotiated :
:
Portuguese :
Native/ Bilingual:
Negotiated :
:
Spanish :
Professional:
Negotiated :
:
Certifications
  • Licensed Lash Technician - 2018

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Resume Overview

School Attended

  • Fairfield Warde High School
  • Norwalk Community College

Job Titles Held:

  • Assistant Manager
  • Receptionist
  • Receptionist
  • Nanny

Degrees

  • High School Diploma
  • Some College (No Degree)

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