Assistant Manager Resume Example Company Name

Laura Dias

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Flexible hard worker ready to learn and contribute to team success.

Skills

Organization and efficiency
Multi-line telephone skills
Service-oriented mindset

Tech-savvy
Security understanding
Multitasking and prioritization

Experience

Assistant Manager|Company Name - City, State|05/2021 - Current

Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Organized schedules, workflows and shift coverage to meet expected business demands.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.

Receptionist|Company Name - City, State|02/2021 - 05/2021

Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Processed payments and updated accounts to reflect balance changes.
Sorted incoming mail and directed to correct personnel each day.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Managed more than 50 incoming calls per day.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Answered phone calls, provided information to callers and connected callers to appropriate people.
Handled payment processing and provided customers with receipts and proper bills and change.

Receptionist|Company Name - City, State|02/2019 - 01/2021

Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Processed payments and updated accounts to reflect balance changes.
Sorted incoming mail and directed to correct personnel each day.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
Answered phone calls, provided information to callers and connected callers to appropriate people.
Handled payment processing and provided customers with receipts and proper bills and change.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Greeted incoming patients and verified paperwork to manage smooth intake processes.
Managed customer complaints and rectified issues to complete satisfaction.
Greeted visitors and directed them to appropriate areas, verifying reasons for visit and [Type] information.
Signed for packages, recorded all deliveries and distributed to personnel.
Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.

Nanny|Company Name - City, State|11/2014 - 03/2017

Cleaned and tidied living room and kitchen after activities to maintain safe spaces.
Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Regulated children's schedules to balance rest, learning and play.
Prepared simple snacks to feed children.
Physically and verbally interacted with children to promote mental and emotional development.
Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
Washed and put away dishes and wiped down counters after meals and snacks.
Participated in hands-on learning activities with children, including painting and drawing.
Coordinated after-school activities and transportation for practices and events.

Education and Training

Fairfield Warde High School|City, State|01/2012High School Diploma

Norwalk Community College|City, StateSome College (No Degree): Business Administration And Management

Languages

English:

Native/ Bilingual

English:

Native/ Bilingual

Portuguese:

Native/ Bilingual

Portuguese:

Native/ Bilingual

Spanish:

Professional

Spanish:

Professional

Certifications

Licensed Lash Technician - 2018

Resume Overview

School Attended

Fairfield Warde High School
Norwalk Community College

Job Titles Held:

Assistant Manager
Receptionist
Nanny

Degrees

High School Diploma
Some College (No Degree) : Business Administration And Management

Assistant Manager Resume Example

DISCLAIMER

How this resume score could be improved?

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes