- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Flexible hard worker ready to learn and contribute to team success.
- Organization and efficiency
- Multi-line telephone skills
- Service-oriented mindset
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- Tech-savvy
- Security understanding
- Multitasking and prioritization
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Assistant Manager, 05/2021 - Current
Town Pump, Inc. – Troy, MT,
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Receptionist, 02/2021 - 05/2021
Culp, Inc. – Stokesdale, Nc,
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Managed more than 50 incoming calls per day.
- Maintained all financial records to verify timely clearance of all credit and debit activities.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Handled payment processing and provided customers with receipts and proper bills and change.
Receptionist, 02/2019 - 01/2021
Culp, Inc. – Burlington, NC,
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Greeted incoming patients and verified paperwork to manage smooth intake processes.
- Managed customer complaints and rectified issues to complete satisfaction.
- Greeted visitors and directed them to appropriate areas, verifying reasons for visit and [Type] information.
- Signed for packages, recorded all deliveries and distributed to personnel.
- Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
Nanny, 11/2014 - 03/2017
Bright Horizons Family Solutons – Orange, CT,
- Cleaned and tidied living room and kitchen after activities to maintain safe spaces.
- Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Regulated children's schedules to balance rest, learning and play.
- Prepared simple snacks to feed children.
- Physically and verbally interacted with children to promote mental and emotional development.
- Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
- Washed and put away dishes and wiped down counters after meals and snacks.
- Participated in hands-on learning activities with children, including painting and drawing.
- Coordinated after-school activities and transportation for practices and events.
High School Diploma: , Expected in 01/2012
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Fairfield Warde High School - Fairfield, CT
GPA:
: Business Administration And Management, Expected in
-
Norwalk Community College - Norwalk, CT
GPA:
English :
Native/ Bilingual:
Portuguese :
Native/ Bilingual:
- Licensed Lash Technician - 2018
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