LiveCareer-Resume

assistant manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Assistant Manager with 13 years of experience motivating staff and assisting customers to boost sales and increase profits. Results-driven professional focused on monitoring staff member performance and advising on successful sales methods. Brings solid knowledge of recruiting and evaluation techniques paired with expertise in customer service principles. experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy. Ambitious with solid history of success Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership.

Skills
  • Product and Service Knowledge
  • Sales Monitoring
  • Performance Evaluations
  • Scheduling and Coordinating
  • Budget Management
  • Problem Resolution
  • Managing Operations and Efficiency
  • Documentation and Reporting
  • Performance Tracking and Evaluation
  • Training and Development
  • Employee Coaching and Motivation
  • Hiring and Training
  • Teamwork and Collaboration
  • Goal Setting
  • Team Building
Experience
Assistant Manager, 07/2020 to 09/2022
FedexDover, NJ,
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Recruited and hired qualified candidates to fill open positions.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Assisted with developing and implementing marketing strategies to improve sales and profitability.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Assistant Manager, 06/2015 to 06/2020
FedexDulles, VA,
  • Assisted with divisional budget preparation and supported executives in managing incoming reports, letters and file archives.
  • Leveraged skills and expert policy knowledge to find solutions to issues and promote positive conflict resolution.
  • Increased occupancy through dynamic marketing initiatives.
  • Maintained focus in role as single point of contact for stakeholders with commitment to successfully completing projects on time and within budget.
  • Distributed in-depth progress and status reports to upper management and other appropriate stakeholders.
  • Worked closely with store manager to maintain Claire-to-Claire operations.
  • Allocated resources and materials to respective departments to accommodate needs.
  • Incorporated new and upcoming products by researching emerging offerings and building relationships with suppliers.
  • Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation.
  • Organized resources and minimized waste to protect company interests and complete projects on time.
Assistant Manager, 06/2010 to 05/2015
Ten Two Twenty PizzaCrystal, MN,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Assisted with developing and implementing marketing strategies to improve sales and profitability.
Inventory Specialist, 08/2000 to 06/2010
Eastern Metal SupplyWest Palm Beach, FL,
  • Performed scheduled inventory counts and supply audits.
  • Coordinated inventory, stocking and ordering.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Coordinated packaging, shipment and return of materials due to defect or damage.
  • Complied with policies and proper procedures to meet occupational safety and health standards.
  • Utilized advanced packaging solutions to prevent damage to client property.
  • Inspected incoming materials for damage.
  • Developed relationships with suppliers to obtain competitive prices.
  • Promoted transparency by providing shipment status to sales representatives and supervisors.
  • Analyzed production records and compared data to physical store inventory for accuracy or irregularities.
  • Participated in physical inventory counts to keep information accurate and current.
  • Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
Education and Training
High School Diploma: , Expected in 05/1997 to Central High School - West Helena, AR,
GPA:

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Resume Overview

School Attended

  • Central High School

Job Titles Held:

  • Assistant Manager
  • Assistant Manager
  • Assistant Manager
  • Inventory Specialist

Degrees

  • High School Diploma

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