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Assistant Manager Resume Example

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ASSISTANT MANAGER
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Sales monitoring
  • Product and service knowledge
  • Microsoft Office expertise
  • Retail Space Planning
  • Orientating and training
  • Customer relations
  • Staff training and development
  • Inventory management
Experience
Infosys LtdOctober 2017 to CurrentAssistant Manager
Seattle , WA
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Planned and prepared workflow schedules, delegating tasks for 13-member team.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Delegated daily tasks to team members to optimize team productivity.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Completed inventory audits to identify losses and project future demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Evaluated employee performance and developed improvement plans.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
IntuitJanuary 2017 to May 2018Tax Preparer
Gainesville , GA
  • Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
  • Finalized and processed paperwork with local, state and federal government authorities.
  • Collected detailed information and required paperwork from clients to complete tax returns.
  • Stored copies of completed returns and related documents according to company procedures and business regulations.
  • Strategized plans to help clients reduce liabilities and maximize deductions in future tax periods.
  • Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
  • Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents.
  • Conducted financial, asset and liability analysis to reduce clients' tax liabilities.
  • Corresponded with applicable tax departments regarding customer requirements and issues.
  • Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight.
RevzillaJune 2017 to October 2017Key Holder
Hasbrouck Heights , NJ
  • Accomplished company-defined sales goals during each shift by actively engaging customers, providing exemplary service and promoting seasonal items.
  • Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
  • Promoted new products and sales to encourage revenue growth and boost upselling.
  • Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
  • Monitored incoming customer traffic to determine appropriate staffing.
  • Increased revenue by leveraging product promotion skills and knowledgeable sales strategies.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
Raising Cane'sMarch 2014 to June 2017Shift Manager
Fayetteville , AR
  • Enhanced operations and boosted efficiency through employee training and coaching as well as creation of day-to-day work schedules and assignments.
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • Cross-trained in every store role to maximize operational knowledge.
  • Increased overall team efficiency and productivity.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Trained and supervised staff members.
  • Mentored and supported new employees to maximize team performance.
  • Managed and mentored 20 staff members.
  • Documented receipts, employee hours and inventory movements.
  • Handled over $1500 in funds each day in fast-paced restaurant environment.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Inputted customer data into NCR system, safeguarding financial and personal information to avoid breaches.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
Education and Training
University of PhoenixNovember 2015Associate of Arts: PsychologyCity, State
Eastern Guilford High SchoolJune 2013High School DiplomaCity, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Your resume earned a perfect score!

Excellent work! Many factors go into creating a strong resume and this sample resume has checked all the boxes. Great job!

95Excellent
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Target job
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • University of Phoenix
  • Eastern Guilford High School

Job Titles Held:

  • Assistant Manager
  • Tax Preparer
  • Key Holder
  • Shift Manager

Degrees

  • Associate of Arts : Psychology
    High School Diploma

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