Assistant Manager Resume Example Company Name

ASSISTANT MANAGER

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills

Sales monitoring
Product and service knowledge
Microsoft Office expertise
Retail Space Planning

Orientating and training
Customer relations
Staff training and development
Inventory management

Experience

Company NameOctober 2017 to CurrentAssistant Manager
City, State

Directed and led employees, supervising activities to drive productivity and efficiency.
Planned and prepared workflow schedules, delegating tasks for 13-member team.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Delegated daily tasks to team members to optimize team productivity.
Cultivated customer loyalty by training team members in industry-leading service standards.
Completed inventory audits to identify losses and project future demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Evaluated employee performance and developed improvement plans.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.

Company NameJanuary 2017 to May 2018Tax Preparer
City, State

Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
Finalized and processed paperwork with local, state and federal government authorities.
Collected detailed information and required paperwork from clients to complete tax returns.
Stored copies of completed returns and related documents according to company procedures and business regulations.
Strategized plans to help clients reduce liabilities and maximize deductions in future tax periods.
Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents.
Conducted financial, asset and liability analysis to reduce clients' tax liabilities.
Corresponded with applicable tax departments regarding customer requirements and issues.
Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight.

Company NameJune 2017 to October 2017Key Holder
City, State

Accomplished company-defined sales goals during each shift by actively engaging customers, providing exemplary service and promoting seasonal items.
Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
Promoted new products and sales to encourage revenue growth and boost upselling.
Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
Monitored incoming customer traffic to determine appropriate staffing.
Increased revenue by leveraging product promotion skills and knowledgeable sales strategies.
Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.

Company NameMarch 2014 to June 2017Shift Manager
City, State

Enhanced operations and boosted efficiency through employee training and coaching as well as creation of day-to-day work schedules and assignments.
Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
Cross-trained in every store role to maximize operational knowledge.
Increased overall team efficiency and productivity.
Helped employees operate productively and stay on task to meet business and customer needs.
Ran daily reports to assess performance and make proactive adjustments.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Trained and supervised staff members.
Mentored and supported new employees to maximize team performance.
Managed and mentored 20 staff members.
Documented receipts, employee hours and inventory movements.
Handled over $1500 in funds each day in fast-paced restaurant environment.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Inputted customer data into NCR system, safeguarding financial and personal information to avoid breaches.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.

Education and Training

University of PhoenixNovember 2015Associate of Arts: PsychologyCity, State

Eastern Guilford High SchoolJune 2013High School DiplomaCity, State

Resume Overview

School Attended

University of Phoenix
Eastern Guilford High School

Job Titles Held:

Assistant Manager
Tax Preparer
Key Holder
Shift Manager

Degrees

Associate of Arts : Psychology
High School Diploma

Assistant Manager Resume Example

Resume Score: 80%

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