I have been in the restaurant business since I was 15 years old. I am a reliable worker that is willing to learn and I am a quick learner. I have experience in handling with customer needs and wants. I am looking for a company I can grow with and learn more and I move up. I am looking to get out of the food business to look for a job with more structure.
Skills
Staff development
Staff training and development
Time Management
Organizational skills
Money management
Good with stress
Hospitality management
Truck order
Put up truck
Customer service
Handle customer complaints
Experience
Assistant Manager, 06/2020 to Current Michael Kors – Jeffersonville, IN,
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Directed and led employees, supervising activities to drive productivity and efficiency.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Delegated daily tasks to team members to optimize group productivity.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
Organized schedules, workflows and shift coverage to meet expected business demands.
Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
Sandwich Artist, 08/2019 to 05/2020 Coborn's – Foley, MN,
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Took orders, prepared foods and processed payments in full-service [Type] establishment.
Organized food items on serving trays and in carry-out packages.
Communicated with customer to provide menu offering details and assist with decision-making.
Completed opening, closing and shift change tasks to promote store efficiency.
Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
Completed efficient store opening and closing procedures each day.
Prepared [Type] food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Informed customers of regular deals or monthly specials, upselling [Number]% of orders.
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Answered guest questions, delivering most accurate and updated information available.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Used [Type] system and cash register to receive payments by cash, check, credit card and voucher.
Restocked kitchen supplies by rotating food according to dates and [Action].
Verified orders and bagged items for easy transport.
Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
Quickly prepared accurate orders within expected [Number]-minute timeframe.
Organized food preparation stations and replenished supplies regularly.
Cashier, 08/2018 to 03/2019 Novo Building Products – Ashtabula, OH,
Helped customers find specific products, answered questions and offered product advice.
Welcomed customers, offering assistance to help find necessary store items.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Promoted specific item options to drive sales and achieve add-on purchases.
Processed [Number] transactions per day with exceptional accuracy.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and obtained replacements for customers.
Assisted customers with account updates, new service additions and promotional offers.
Monitored sales events, added new merchandise and rang up purchases.
Operated cash register, collected payments and provided accurate change.
Increased sales [Number]% by suggesting specific purchases to customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Sandwich Artist, 09/2018 to 02/2019 Coborn's – Belle Plaine, MN,
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Took orders, prepared foods and processed payments in full-service [Type] establishment.
Communicated with customer to provide menu offering details and assist with decision-making.
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Organized food items on serving trays and in carry-out packages.
Education and Training
High School Diploma: , Expected in 06/2020 Wheatmore High School - Trinity, NC GPA:
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