Assistant Manager resume example with 3+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
Results-focused Supervisor offering 5 years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Assistant Manager with experience providing leadership necessary for sales growth and increased profit margin. Cultivates open communication with employees and provides feedback to improve job performance. Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products. Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth. Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills.
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Motion Recruitment – Downtown Phoenix, AZ,
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored employee performance and developed improvement plans.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Submitted reports to senior management to aid in business decision-making and planning.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Coached team on effective upselling and cross-selling methods.
- Trained team members in successful strategies to meet operational and sales targets.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Greenlane – New York, NY,
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Returned change and currency and processed debit and credit card payments with 95 % accuracy rate.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Vacasa – Conway, NH,
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Collected soiled linens and clothing and pretreated stains.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Loaded, unloaded and moved material to and from storage and production areas.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained excellent attendance record, consistently arriving to work on time.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over 45 pieces per shift for large $250 revenue-producing business.
Penn Foster Career School - Scranton, PA
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Resume Overview
School Attended
- Penn Foster Career School
Job Titles Held:
- Assistant Manager
- Assistant Retail Sales Manager
- Laundry Specialist
Degrees
- High School Diploma
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