Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Discerning finance professional with proven skills in financial management and program leadership. Proficient in regulatory requirements and optimal approaches for keeping systems current and compliant. Highly organized, forward-thinking and responsive to changing demands.

Resourceful Branch Manager offering more than five years of experience in challenging, fast-paced finance environments. Amiable professional known for leading constructive and cooperative working relationships within team setting.

Ambitious Branch Manager with an ability to successfully locate debtors and establish repayment arrangements to satisfy account terms. Highly skilled at meeting and exceeding monthly, quarterly and yearly goals. Dedicated to utilizing exceptional communication skills with customers to resolve account inquiries.

Skills

• Expert in risk management

• Excels in team leadership

• Strong interpersonal skills Strategic planning

• Motivational leadership style Multi-tasking ability

• Dependable

• Excellent time management skills

• Team leadership Detail-oriented

• Reliable

• Customer and vendor relations

• Excellent communication skills

• Analytical reasoning

• Effective time management

• Product and service knowledge

• Time Management

• Customer rapport

Education and Training
University Of Cebu Cebu, Philippines Expected in 06/2000 Business Management : - GPA :
Experience
Nan Mckay - Assistant Manager
Miami, FL, 03/2020 - Current
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
  • Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
Cactus Wellhead - Branch Manager
Reynoldsville, PA, 08/2019 - 03/2020
  • Compiled operational and risk reports detailing financial metrics to help management make proactive decisions
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Developed annual branch business plan for maximum profitability and effectiveness.
  • Worked with regulatory representatives to complete accurate filings and maintain compliance.
  • Assessed employee performance and issued disciplinary notices.
  • Maximized branch revenue by optimizing daily operations.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Designed sales and service strategies to improve revenue and retention.
  • Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Received internal audit score of 98.95%.
Cactus Wellhead - Branch Manager
Odessa, TX, 02/2014 - 08/2019
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
  • Managed largest branch in San Diego California region, achieving high customer satisfaction rates
  • Performed daily maintenance of loan applicant database.
  • Maximized branch revenue by optimizing daily operations.
  • Planned and coordinated risk mitigation strategies to protect company assets.
  • Worked with regulatory representatives to complete accurate filings and maintain compliance.
  • Assessed employee performance and issued disciplinary notices.
  • Networked within communities to identify and capitalize on business opportunities.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Nan Mckay - Assistant Manager
San Francisco, CA, 07/2003 - 02/2014
  • Determined precisely what customers required, available budgets and target recipient for each piece through effective communication techniques.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Assisted Store Manager in evaluating employee performance and cultivating improvement initiatives.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.

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Resume Overview

School Attended

  • University Of Cebu

Job Titles Held:

  • Assistant Manager
  • Branch Manager
  • Branch Manager
  • Assistant Manager

Degrees

  • Business Management

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