LiveCareer-Resume

assistant manager resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dedicated Pharmacist enthusiastic about helping patients exceed their healthcare goals while working within regulatory requirements. Knowledgeable in all aspects of healthcare and uses leadership tactics to ensure the employees deliver beyond the patients expectations. Bringing successful career history comprising more than 11 years.

Skills
  • Attention to detail
  • Accurate and efficient
  • Leadership
  • Communication
  • Goal setting/budgeting
  • Developing and fine tuning employees skills
Education
University of South Carolina , Expected in 06/2009 ā€“ ā€“ Doctorate of Pharmacy : Pharm D program - GPA :

Plough Academic scholarship (2006,2007,2008)

The Brown scholarship (2009)

Coastal Carolina University Conway, SC Expected in 06/2005 ā€“ ā€“ Bachelor of Science : Biology, Chemistry Elective - GPA :

Deans List for Academic Excellence (Spring 2005)

Deans List for Academic Excellence (Fall 2004)

Deans List for Academic Excellence (Spring 2004)

Deans List for Academic Excellence (Fall 2003)

Deans List for Academic Excellence (Fall 2002)

Deans List for Academic Excellence (Fall 2001)

Named ā€œAll American Academicā€ (Spring 2004)

Certifications

Licensed pharmacist in the state of South Carolina

Member of the SCPhA

Immunizing certificate

Work History
Raising Cane's - Assistant Manager
Irving, TX, 06/2017 - Current
  • Counsel people one-on-one, either in person or on telephone through MTMs. Raising our locations score to a 5 star rating.
  • Hold quarterly meeting with staff to foster positive learning environment with focus on quarter and annual reporting to improve quality of care to our patients. Working towards an average of 100% productivity over the past year.
  • Ensure that our scores preform to the companies requirements with technology usage ie. text messaging and app downloads
  • Oversee the P&L in regards to employee hours, warehouse vs ABC purchasing, prescriptions filled vs prescriptions sold.
  • Oversee several interns and ensure I nurture their ability to possess both clinical and emotional intelligence.
  • Administer prescriptions with 100% accuracy and efficiently.
Truepill - Pharmacist in Charge
Austin, TX, 04/2011 - 06/2017
  • Build high performing teams which consist of staff pharmacist and technicians.
  • HR responsibilities including hiring, promoting, and disciplining over 15 technicians.
  • Develop talent through training and goal setting to ensure constant improvement.
  • Deliver results by analyzing data and reports looking at ā€œhot spotsā€ to improve execution.
  • Think and act strategically by looking at the community needs and foreshadowing a change in business.
  • Ensure all policies and procedures of both federal/state laws are followed.
  • Ensure proper patient care utilized through using the tools CVS Health has licensed to us.
  • Partners with District Manager and Pharmacy Supervisor to communicate through district meetings.
  • Acts as a liason between upper management and pharmacists to ensure cohesion and communication is clear.
Veterans Health Administration - Pharmacy Supervisor
Mayfield, KY, 08/2016 - 02/2017
  • Oversaw and set goals for 20 CVS pharmacist in Savannah, GA and Hilton Head SC area.
  • Communicated policies and procedures with pharmacy managers.
  • Conducted HR responsibilities such as hiring, promoting, disciplining all P.I.C.
  • Created staff development policies and procedure for all pharmacy staff in my district.
  • Conducted meeting for communication on areas to meet the goals set out by CVS Health.
  • Oversaw the P&L for each individual store.
  • Handled patient complaints at corporate level, and discipline when necessary.
  • Responsible for ensuring safe and appropriate use of medications through the provision of drug information, drug therapy monitoring, distributive and supervisory pharmacy services within the framework of CVS Health and pharmacy policy, standard practices and state / federal laws.
  • Raised our WeCare score from last to first in our region.
  • Analyzing data and reports to ensure business goal were met.
Accomplishments
  • Research Assistant for Dr. Wendy Hood, I provided research on ā€œThe Effects of Parasites and Nutrition of Ornamental Coloration in the American Goldfinches.ā€ What we hope to achieve from this project is to find out if the body composition of the American Goldfinch correlates with a parasite, which is known to decrease the intensity of the Aves feathers. Over one hundred goldfinches have been captured in Austin Texas that will be used to conduct our experiments. In the meantime, we are using our own collection of birds to perfect our techniques prior to the arrival of the gold finches. This is an ongoing research project that is scheduled to be completed in August of 2005.
  • Stem Cell Research, Ms. Yolanda MacKinnon, Thunder Bay, ON, Canada Summer 2003. The Stem Cell Research program was conducted as part of a Genesis Genomics Inc.ā€™s initiative. Ms. Yolanda MacKinnon headed up the collection of survey results that were provided to new mothers regarding their views on donating umbilical cords for the use of bone marrow transplantation purposes. On a weekly basis, I would collect the surveys that were returned and tabulate the results. I would then present the results in a report format in order for Ms. MacKinnon to make her presentation to the Genesis Genomics board members.
  • Volunteer, Dr. Carney Matheson, Paleo DNA Laboratory, Lakehead University, Thunder Bay, ON, Canada, Summer 2003. Dr. Matheson, originally from Australia, joined Lakehead Universityā€™s Science Department with a mission of providing one of the top ancient DNA Laboratories in North America at the time. Some of his works include the discovery and carbon dating of the famous ā€œBog Body.ā€ He also contributed in identifying the family origin of the ā€œunknown child of the Titanicā€.

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Resume Overview

School Attended

  • University of South Carolina
  • Coastal Carolina University

Job Titles Held:

  • Assistant Manager
  • Pharmacist in Charge
  • Pharmacy Supervisor

Degrees

  • Doctorate of Pharmacy
  • Bachelor of Science

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