LiveCareer-Resume

assistant manager resume example with 13+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Issue resolution
  • Staff Management
  • Technical issues analysis
  • Application Support
  • Problem Resolution
  • Organization
  • Customer Service
  • Communications
  • Basic IT support
Work History
09/2016 to Current Assistant Manager Redpeak Properties | Greenwood Village, CO,
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Monitored employee performance and developed improvement plans.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Interviewed, hired and trained [Number] staff associates and equipped to comply with company policies and procedures.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Assisted Manager in interview process of prospective employees and provided feedback.
  • Communicated with managers of other departments to maintain transparency.
  • Supervised and evaluated staff of [Number] including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Supervised team of [Number] employees and provided feedback on performance.
01/2008 to 01/2019 Animal Caretaker/Handyman Hca | Cedar Hill, TX,
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Managed breeding programs while factoring in issues such as animal age and readiness.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Cleaned and sanitized animal areas, including managing laundry and collecting waste.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Followed all pet care instructions, including dietary needs and medication regimens.
  • Worked with more than [Number]+ animals each day to provide skilled bathing and grooming services.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Educated caregivers and pet owners on animal care, nutrition and disease management.
  • Monitored health and behavior of animals by looking for urine and fecal output, completing weight checks and observing appetite during feeding.
  • Restrained animals safely during exams and procedures.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
05/2017 to 12/2017 Operator Miller Manufacturing Company | City, STATE,
  • Closely inspected parts for cleanliness and freedom from contaminants.
  • Extended life of equipment and maintained consistent performance with regular cleaning, lubrication and basic maintenance.
  • Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Prevented personnel injuries during plant maintenance by practicing diligent lockout-tagout processes.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Completed work according to schedule and helped struggling team members.
  • Assessed materials, parts and final products for quality, and removed defects.
  • Inspected products and machines to maintain quality and efficiency.
  • Performed changeovers for specified machinery and retooled specifications for change in product.
  • Changed out tools and dyes to complete various tasks.
  • Monitored quality of incoming materials and completed in-process quality inspections.
  • Packaged and moved completed products.
  • Performed maintenance tasks and adjustments to preserve production efficiency.
  • Assisted technicians in machine handling and set up.
  • Cleaned, inspected and lubricated machinery within assigned area.
08/2014 to 10/2014 Transtack Operator 3M | City, STATE,
  • Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Worked in team environment to maintain high levels of productivity.
  • Cleaned warehouse areas to maintain safety and efficiency.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Serviced minor equipment malfunctions to keep machinery operational and completed equipment condition reports for [Job Title].
  • Managed warehouse operations and verified proper shipment procedures.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Kept warehouse clean and organized to maximize team efficiency and productivity.
  • Transferred products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
  • Used forklifts and pallet jacks to relocate products.
Education
Expected in 06/2014 to to High School Diploma | Hutchinson Senior High School, Hutchinson, MN GPA:
Expected in 04/2020 to to Google IT Support Professional Certificate | Information Technology Corsera, Online, GPA:
Certifications

https://coursera.org/share/ba7220b767b7ce0700ca2dacaa289669

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Resume Overview

School Attended

  • Hutchinson Senior High School
  • Corsera

Job Titles Held:

  • Assistant Manager
  • Animal Caretaker/Handyman
  • Operator
  • Transtack Operator

Degrees

  • High School Diploma
  • Google IT Support Professional Certificate

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