Assistant Manager Resume Example Company Name

ASSISTANT MANAGER

Summary

Forward-thinking and proficient in generating high-quality work by leveraging tenacious approach and strong attention to detail. Service-oriented and performance-driven with excellent communication, organizational, multitasking, and problem-solving abilities.

Skills

Sharp Problem Solver
Goal Oriented
Sound Judgement
Schedule Management

Handling Payments
Customer Satisfaction and Relations
Verbal and Written Communication Skills
Microsoft Office Experience

Experience

Assistant Manager
City, StateCompany Name/Apr 2017 to Current

Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Enforced company policies and procedures to strengthen operational standards across departments.
Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Completed inventory audits to identify losses and project future demands.
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Cultivated customer loyalty by training team members in industry-leading service standards.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Delegated daily tasks to team members to optimize team productivity.
Dealt with unforeseen weather issues, power-outages, customer health issues, equipment failure, food safety standards, and employee conflicts.
Dealt with all customer service compliments, complaints, issues, and suggestions in a timely matter, documenting and reporting to my superiors when needed.
Organized all promotional material each week as it changed.

Co-Manager
City, StateCompany Name/Dec 2013 to Apr 2017

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
Assessed, optimized and elevated operations to target current and expected demands.
Minimized waste through expense tracking and effective cost control strategies.
Placed prices and descriptive signage to enhance displays and promote items.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Planned and prepared workflow schedules, delegating tasks for 20+ member team.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Completed inventory audits to identify losses and project future demands.
Cultivated customer loyalty by training team members in industry-leading service standards.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Organized schedules, workflows and shift coverage to meet expected business demands.
Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring stock levels.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.

Assistant Manager
City, StateCompany Name/Sep 2009 to Dec 2013

Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Enforced company policies and procedures to strengthen operational standards across departments.
Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Delegated daily tasks to team members to optimize team productivity.
Dealt with unforeseen weather issues, power-outages, customer health issues, equipment failure, food safety standards, and employee conflicts.
Dealt with all customer service compliments, complaints, issues, and suggestions in a timely matter, documenting and reporting to my superiors when needed.

Education and Training

Associate of Arts: Secondary English EducationCasper CollegeMay 2013City

Plans to continue education in 2021.

Resume Overview

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Assistant Manager Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

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