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Assistant Manager Resume Example

Resume Score: 80%

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ASSISTANT MANAGER
Summary

Multi-talented manager with 2 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers. Enthusiastic Assistant Manager offers over 2 years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach to team management. Knowledgeable about retail operations and best practices to maintain effective operational output. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Hands-on Machine Operator offering 1.5 years of experience working in manufacturing settings and operating machinery for production. Demonstrates mastery of complex mathematical concepts and gauging techniques to inspect parts and conduct measurements. Detailed individual proficient in cleaning and disassembling machines. Hardworking Machine Operator well-versed in keeping components running at peak levels to produce high-quality matts products. Comfortable working alone or with team members to identify and resolve defects. Expert approach to tackling maintenance and inspection tasks. Talented machine opperator and forkcliff opperator with over 1.5 years in warehouse environments successful at working quickly in fast-paced, demanding settings. Efficient team player and problem-solver. Possessing top communication and conflict resolution skills.

Skills
  • Product and service knowledge
  • Sales monitoring
  • Training and Development
  • Customer rapport
  • Time Management
  • Strategic Planning
  • Inventory management
  • Staff training and development
  • Customer relations
  • Avid Pro Tools
  • Staff development
  • Merchandising
  • Orientating and training
  • Modifications and adjustments
  • Machining and production standards
  • Machinery operations
  • Polishing work
  • Power and hand tools
  • Performance Management
  • Loading and unloading protocols
  • Preventive Maintenance
  • Assembly procedures
  • OSHA
  • Customer service
  • First Aid/CPR
  • Loading and unloading
  • Inventory reporting
  • Materials movement
  • Stock allocation
  • Equipment operations
  • Certified forklift operator
  • First aid certified
  • Manufacturing and warehouse procedures
  • Safety awareness
  • Customer service-oriented
Experience
Assistant Manager
City, State
Company Name/Feb 2020 to Current
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Assisted manager in evaluating employee performance and cultivating improvement initiatives.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Supported sales management initiatives to optimize business development.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Trained team to deliver outstanding customer service, boosting customer satisfaction ratings 100%.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
Machine Operator
City, State
Company Name/Sep 2018 to Feb 2020
  • Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Removed and replaced worn machine accessories to keep products within desired tolerances.
  • Executed bench, machine and hand tool work by shaping, fitting and assembling machine parts from metal stock.
  • Used templates and hand tools to adjust machinery including alignment of drills, dies, and cutters.
  • Oversaw machine operation to identify defects or malfunctions, making adjustments as necessary.
  • Prepared HPM and EERIE for operation to produce MATT products.
  • Read diagrams and work orders to coordinate machine schedule.
  • Set up and operated machines such as HPM, ROBOT, and EERIE to create high-quality industrial size matts.
  • Forkcliff operating
  • Loading and unloading trucks
  • Inventory of all products and material used to make and produce high quality industrial sized plastic matts
  • In a warehouse dealing with machines and melted plastic with temperatures of 400 to 500 degrees
Dock Worker
City, State
Company Name/Jun 2018 to Aug 2019
  • Working dock side unloading ships at the port required hardhat steeltoe boots and pants outside in the sun/heat
  • Unloading lumber boats
  • Unloading paper boats
  • Working in the lumber yard stacking lumber bundels organizing them by shipment or brand
  • Working in the salt warehouse bagging stacking wrapping pallets of salt then placing them in the required area for shipment
Manager
City, State
Company Name/Jan 2017 to Jan 2018
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
Education and Training
High School DiplomaAdult EducationJun 2007City
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Resume Overview

School Attended

  • Adult Education

Job Titles Held:

  • Assistant Manager
  • Machine Operator
  • Dock Worker
  • Manager

Degrees

  • High School Diploma

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