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assistant manager resume example with 18 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
  • Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Focused on supporting business management with developing and implementing successful operational and service policies. Well-versed retail practices, standards and regulations. Solid financial acumen, operations experience and natural leadership talents.
  • Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
  • Focused on supporting business management with developing and implementing successful operational and service policies. Well-versed in retail practices, standards and regulations. Solid financial acumen, operations experience and natural leadership talents.
  • Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Skills
  • Financial Forecasting
  • Executive Calendars
  • Engine Components
  • Sales Monitoring
  • Environmental Policy
  • Focus and Follow-Through
  • Employee Counseling
  • Hiring and Firing
  • Wages and Salary
  • Health and Safety Programs
  • Management Team-Building
  • Multitasking and Organization
Work History
Assistant Manager, 06/2008 to Current
Ucla HealthSan Diego, CA,


  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Walked through store areas every daily to identify and proactively resolve issues negatively impacting operations.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
  • Managed workload and task demand between corporate guidelines and staff abilities.
  • Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
Store Manager, 06/2006 to 06/2008
Movado Group Inc.Potomac Mills, VA,
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Protected store from loss or theft by setting and enforcing clear security policies.
Assistant Manager, 08/2004 to 06/2006
Ucla HealthYuma, AZ,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
High School Diploma: , Expected in 05/1984 to Keyser High - Keyser, WV,
GPA:
  • Member of Fellowship of Christian Students
  • Member of the Historical Society

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Resume Overview

School Attended

  • Keyser High

Job Titles Held:

  • Assistant Manager
  • Store Manager
  • Assistant Manager

Degrees

  • High School Diploma

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