assistant manager resume example

Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment. Coordinated and organized all restaurant inventory. Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms. Organized shift meetings to communicate and resolve all issues for night operations. Communicated menu item information and offered suggestions to promote featured products. Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance. Developed loyal and highly satisfied customer base through proactive management of team customer service strategies. Maintained current knowledge of store promotions and highlighted sales to customers. Answered questions about store policies and concerns to support positive customer experiences. Restocked, arranged, and organized merchandise in front lanes to drive product sales. Monitored self-checkout systems and provided assistance or intervention where required. Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current. Quickly and accurately counted drawers at start and end of each shift. Used POS system to enter orders, process payments, and issue receipts. Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies. Helped with planning schedules and delegating assignments to meet coverage and service demands. Developed loyal and highly satisfied customer base through proactive management of team customer service strategies Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers.

Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery. Verified contents of inventory loads against shipping papers. Increased traceability of cargo through documentation and use of remote tracking systems. Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions. Prepared new and backstock merchandise for transfer to sales floor by tagging with security markers and pricing information. Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets. Received and counted money. Rotated stock according to dates and protocols. Opened inventory boxes and restocked shelves. Counted out cash drawers and balanced totals. Accepted and processed customer returns. Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces. Processed cash, credit, debit and check payments. Broke down boxes and disposed of trash. Used weekly financial data to analyze company growth and optimize operational strategies.