Having worked in a professional, fast-paced environment, offers exceptional experience in client relations. It demanded strong time management, organization, and communication skills. Dependable in completing all projects in a timely manner. Understanding in the importance of not only multi-tasking, but also excelling in every task that is given. Trustworthy, ethical, and committed to superior client relations. Also confident and poised in interactions with all individuals.
Understood the importance of company goals and went above and beyond in reaching these goals. Learned strong client relation skills and delivered excellent customer service by greeting and assisting each customer. Ordered office supplies as well as inventory needs. Addressed customer inquiries and resolved complaints. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Trained new employees to meet and exceed company standards. Completed weekly schedules according to payroll policies. Completed a series of training sessions to advance from Assistant Manager to Store Manager.
Answered and handled multi-line telephone. Greeted clients in a professional and timely manner. Made sure all client accounts were updated, stored, and filed securely. Maintained and updated all advisor schedules. Data entry for new and current client accounts. Maintained an exceptional and professional reception area. Fulfilled customer shipping needs using UPS and USPS methods. Maintained daily record of all transactions.
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