, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Detail-oriented Assistant Manager offers more than 8 year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Focused Assistant Manager possesses more than 3 years of retail management and sales expertise. Skilled at increasing profits through effective sales training and troubleshooting profit-loss areas. Committed to boosting team morale and driving sales by fostering strong rapport with team members and customers.
Skills
Sales monitoring
Product and service knowledge
CSS
Strategic Planning
Training and development
Staff training and development
Project management abilities
Retail operations management
Time Management
Experience
01/2020 to 05/2021Assistant ManagerSmart & Final Inc. | Santa Maria, CA,
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Enforced company policies and procedures to strengthen operational standards across departments.
Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Developed training, assessment and performance monitoring programs to coach and mentor employees.
Completed inventory audits to identify losses and project demand.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Oversaw team development according to industry service standards to further customer loyalty.
Directed and led employees, supervising activities to drive productivity and efficiency.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Enhanced sales by implementing merchandising and promotional improvements.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Organized schedules, workflows and shift coverage to meet expected business demands.
Delegated daily tasks to team members to optimize group productivity.
Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
Supported sales management initiatives to optimize business development.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
03/2017 to 10/2020Deli ClerkBroulim's Super Market Inc. | Soda Springs, ID,
Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
Created aesthetically pleasing food arrangements for special orders and party trays.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Checked signage and pricing to verify accurate displays on counters and in cases.
Documented and entered special orders for event catering and party trays.
Organized ingredients and restocked supplies to prepare for busy periods.
Operated cash register to accept and process cash, check, card and mobile payments.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Escorted customers to products and pointed out complementary items to boost store sales.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Stayed up to date on store promotions, payment policies and security practices.
Organized store by returning all merchandise to its proper place and restocked displays.
Used [Type] register system to ring up customer purchases, process payments and issue receipts.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
Recommended optimal merchandise based on customer needs and desires.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Recommended merchandise to customers based on needs and preferences.
Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
Mixed and matched paints according to customer specifications.
Educated customers on product and service offerings.
Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
01/2016 to 01/2019AssistantWalker | Baltimore, MD,
Coordinated resources, documents and schedules to meet challenging deadlines.
Managed phone calls from clients during executives' absences and delivered informative answers to questions.
Produced and distributed memos, newsletters, email updates and other forms of communication.
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
Handled data entry tasks with high levels of speed and accuracy.
Greeted clients, assisting operations by performing entrance interview tasks to determine need.
Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
Arranged domestic and international travel, hotel and transportation needs for staff.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Produced timely and accurate status updates and routine inquiry letters.
Conducted research using various media sources to obtain relevant data for staff requirements.
Monitored sales performance data, updating spreadsheets with information to assist review and analysis.
Organized personal tasks to free up executive to handle professional matters.
Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
Supported [Number] representatives by processing average of [Number] new bookings each [Timeframe].
Communicated with customers regarding [Type] processes to maintain satisfaction.
Assisted organizational efforts by filing, entering data and answering phones.
Maintained positive working relationship with fellow staff and management.
Worked with vendors to obtain quotes, negotiate contracts and handle [Number] shipments per week.
Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
12/2013 to 01/2016Assistant ManagerSmart & Final Inc. | Simi Valley, CA,
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Enforced company policies and procedures to strengthen operational standards across departments.
Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Developed training, assessment and performance monitoring programs to coach and mentor employees.
Completed inventory audits to identify losses and project demand.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Oversaw team development according to industry service standards to further customer loyalty.
Directed and led employees, supervising activities to drive productivity and efficiency.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Enhanced sales by implementing merchandising and promotional improvements.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Organized schedules, workflows and shift coverage to meet expected business demands.
Delegated daily tasks to team members to optimize group productivity.
Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
Supported sales management initiatives to optimize business development.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Education and Training
Expected in 05/2014High School Diploma | Anclote High School, Holiday, FLGPA:
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