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Assistant Manager Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Personable, organized and self-reliant quick responder and innovator that identifies solutions to reverse high-liability projects through to timely completion.

Customer-oriented, strategic-thinking sales professional and entrepreneur with over 25+ years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, distributor relations, territory development and revealing customer needs to deliver solutions. Energetic road warrior with commission-only positions for the last 11 years. A tactical team builder and energetic strategic planner seeking to leverage background into an account representative or manufacturer's representative role with a progressive organization.

Reliable individual offering 30 years of experience working in busy, fast-paced settings. Highly knowledgeable in food preparation, safety and [Area of expertise]. Pursuing new and exciting position with corporate company.

Customer-oriented, strategic-thinking sales professional with over 20 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust.

Dedicated Assistant with strong background helping with customer orders, cooking and store cleanliness. Stands for long hours and completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.

Skills
  • Positive learning process
  • Excellent communication
  • Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches.
  • Computer proficient
  • Results-oriented
  • Product ordering
  • Time management skills
  • Quick learner
  • Proper storage and preservation
  • Team contribution
  • Safe food handling
  • Food assembly
  • Decision-making
  • Teambuilding
  • Team management
  • Computer skills
  • Relationship building
  • Time management
Experience
06/2019 to Current Assistant Manager Ssp Group | Phoenix, AZ,
  • Directed truck loading and unloading, freight flow, backroom organization, merchandise ticketing, shelf stocking and inventory management and reconciliation.
  • Achieved 100% customer satisfaction rating by guiding customers to best purchasing decisions and by delivering courteous, prompt and expert service.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Planned and prepared workflow schedules, delegating tasks for -10 member team.
  • Assisted store manager in evaluating employee performance and cultivating improvement initiatives.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
07/2015 to 11/2019 Cashier/Customer Service Representative Taher, Inc. | Dallas, TX,
  • Processed transactions by collecting cash, check and credit card payments.
  • Scanned barcodes to process sales and share pricing information with customers.
  • Increased sales 100% by suggesting specific purchases to customers.
  • Maintained financial controls by keeping drawers accurate, obtaining change from managers, on shift checking for counterfeits and keeping large bills out of sight.
  • Maximized customer satisfaction by assisting customers with completing purchases, locating items and signing up for rewards programs.
  • Trained new team members in cash register operation, stock procedures and customer service strategies to maximize team performance and optimize customer relations.
  • Balanced cash register drawer by counting money and credit slips.
  • Volunteered to take on additional crew duties, including taking the trash out and brewing a fresh pot of coffee every 45 mins when prompted to.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Helped customers find specific products, answering questions and offering advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Served needs of as many as 10 patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
  • Worked closely with front-end staff to assist customers.
  • Smoothly processed incoming orders, handling over 100 transactions per day with exceptional accuracy.
06/2016 to 05/2018 Cashier/Food Preparation Worker Wegmans Food Markets, Inc. | Allentown, PA,
  • Operated cash register, collected payments and provided accurate change.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed 1000+ transactions per day with exceptional accuracy.
  • Assisted store manager with completing end-of-day counts and securing funds to prevent loss or theft.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Resolved issues with cash registers, card scanners and printers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
04/2015 to 06/2017 Food Preparation Worker/Food Delivery Driver Mangia Pizza | City, STATE,
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Re-stocked, organized and arranged service and food stations.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Answered 100s of calls per hours to assist with customer questions and concerns.
  • Delivered the orders to customer locations on time.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
05/2010 to 08/2014 Cashier/Food Prep Dunkin Donuts | City, STATE,
  • Took orders, prepared foods and processed payments in full-service eat-in establishment.
  • Worked with managers to handle every customer need and build brand loyalty.
  • Completed opening, closing and shift change tasks in full to promote store efficiency.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Verified orders and bagged items for easy transport.
  • Washed and sanitized dishes after every use to protect customers.
  • Assisted approximately 1000s of customers each day with item of the day and questions.
  • Inspected restrooms for cleanliness and availability of supplies 3 times per shift.
  • Closed down kitchen after each shift and precisely followed closing checklist for kitchen stations.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed 1000s of transactions per day with exceptional accuracy.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
10/2005 to 02/2007 Cashier/Food Preparation Worker McDonald’s | City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed 1000+ transactions per day with exceptional accuracy.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
07/1995 to 04/1997 Food Preparation Worker Sabarro | City, STATE,
  • Re-stocked, organized and arranged service and food stations.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Added garnishes and other finishing touches to improve plating presentation.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Cleaned utensils, dishes and glasses for customer use.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
Expected in 06/1995 High School Diploma | Jeremiah E Burke High School, Boston, MA GPA:

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Resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Jeremiah E Burke High School
Job Titles Held:
  • Assistant Manager
  • Cashier/Customer Service Representative
  • Cashier/Food Preparation Worker
  • Food Preparation Worker/Food Delivery Driver
  • Cashier/Food Prep
  • Cashier/Food Preparation Worker
  • Food Preparation Worker
Degrees
  • High School Diploma

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