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Assistant Manager Resume Example

Resume Score: 80%

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ASSISTANT MANAGER
Summary

Enthusiastic individual with superior ability to self direct, as well as work in small groups. Forward-thinker, proficient in generating high-quality data interpretation. Strong verbal and written communication skills. Service-oriented and performance-drive with excellent organizational, multitasking and problem-solving abilities.

Skills
  • Critical Thinking Complex Problem Solving
  • Database management
  • Sales monitoring
  • Inventory management
  • Staff training and development
  • Closing and contract negotiations
  • Customer rapport
  • Project management abilities
  • Project organization
  • Communications
  • Organization
  • Team building
  • Business operations
  • Administrative support
  • Operational improvement
  • Microsoft Office expertise
Experience
Assistant Manager
February 2017 to Current
Company Name - City, State
  • Plan, prepare workflow schedules, delegating tasks for team members.
  • Enforce company policies, procedures to strengthen operational standards across departments.
  • Implemente training processes for newly hired employees, supervise department managers, shift leads and production personnel.
  • Provide leadership direction for employees, supervising activities to drive productivity and efficiency.
  • Manage personnel scheduling, facilitating adequate coverage to meet demand.
  • Train team to deliver outstanding customer service, boosting customer satisfaction ratings 97%.
  • Collaborate with store manager to develop strategies for achieving sales and profit goals.
  • Mentor staff to enhance skills achieve daily targets, use hands-on and motivational leadership.
  • Support sales management initiatives to optimize business development.
  • Complete inventory audits to identify losses and project future demands.
  • Review sales reports to enhance sales performance and improve inventory management accuracy.
  • Cultivate customer loyalty by training team members in industry-leading service standards.
  • Increase annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Maintain positive work ethic, and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Analyze trends, identifying consumer demand and forecasting seasonal trends.
  • Produce monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Maintain inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Secure revenue, accurately monitoring transactions, deposits, eliminate discrepancies.
  • Conduct job interviews, lead employee performance evaluations with constructive feedback, reward top sales performers to attract, retain top-quality personnel.
Management Trainee
May 2016 to February 2017
Company Name - City, State
  • Greet customers and discuss the type, quality and quantity of Alexandria, VA merchandise sought for rental.
  • Compute charges for merchandise or services and receive payments.
  • Provide information about rental items, such as availability, operation or description.
  • Rent items, arrange for provision of services to customers and accept returns.
  • Process all correspondence and paperwork related to accounts.
  • Assisted with administrative tasks to better understand industry processes.
  • Worked alongside senior team members to learn all related job tasks and roles.
  • Cross-trained in every store role to maximize operational knowledge.
  • Resolved customer issues efficiently to build loyalty.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Helped business managers keep operations running smoothly, increase revenue and optimize processes to capitalize on industry changes.
Intern
May 2014 to May 2016
Company Name - City, State
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet customers and discuss the type, quality and quantity of merchandise sought for rental.
  • Compute charges for merchandise or services and receive payments.
  • Provide information about rental items, such as availability, operation or description.
  • Rent items, arrange for provision of services to customers and accept returns.
  • Met with customers to discuss options for selection of products and services.
  • Assisted with administrative tasks to better understand industry processes.
  • Assisted group with any clerical need by efficiently handling telephone calls, records management needs and correspondence.
  • Worked alongside senior team members to learn all related job tasks and roles.
Cashier
November 2011 to January 2014
Company Name - City, State
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new employees in cashiering procedures.
Education and Training
Bachelor of Science : Communications, Concentration in Public Relations, April 2016Coastal Carolina University - City
  • Minor in Photography
REFERENCES:

Joe Lineberger, Verizon (Retired)

301-752-2335

Jberger1157@msn.com

Rick Wood,, President St. Mary's Ryken

240-538-8833

Rick.Wood@SMRHS.org

Alicia Barefoot, Family Friend

301-643-5022

Momebare@aol.com

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Coastal Carolina University

Job Titles Held:

  • Assistant Manager
  • Management Trainee
  • Intern
  • Cashier

Degrees

  • Bachelor of Science : Communications, Concentration in Public Relations , April 2016

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