Assistant Manager Resume Example The Buckle

ASSISTANT MANAGER

Professional Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Seasoned professional possessing extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for reversing downward spirals by overhauling systems, processes and training programs. Drive consistent customer and revenue growth with strong networking and prospecting skills. Proven ability to convert leads into customers, keep accounts serviced and maintain competitive sales numbers. Excellent relationship-building, communication and multitasking abilities. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Work History

The Buckle. Lufkin , TXAssistant Manager | 10/2018 - Current

Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Trained team members in successful strategies to meet operational and sales targets.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Attended monthly sales meetings and reported pertinent information to employees.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Planned and prepared workflow schedules, delegating tasks for 80-member team.
Enforced company policies and procedures to strengthen operational standards across departments.

Value City Furniture. Chesterfield , MIAssistant Store Manager Promoted to Store Manager | 11/2015 - 12/2017

Created work schedules according to sales volume and number of employees.
Resolved HR problems, improved operations and provided exceptional client support.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Drove operational improvements which resulted in savings and improved profit margins.
Monitored social media and online sources for industry trends.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Rotated merchandise and displays to feature new products and promotions.
Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Handled customer service by dealing with complaints, organizing stock and answering customer questions.
Supervised payroll corrections for accuracy and duplications.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Performed mandatory audits to enforce compliance in merchandising, inventory and customer service.
Promoted to Assistant Store Manager after starting as a stock associate after only 2 months with the company and then promptly promoted to Store Manager after another 4 months

Ipic Entertainment. Redmond , WAStock Lead | 08/2015 - 12/2015

Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
Improved profit margins by streamlining operations and workflow.

Bob Evans. City , STATEAssistant General Manager | 02/2012 - 08/2015

Spearheaded reinventions of various departments to maximize productivity.
Enhanced operations and boosted efficiency through employee training and coaching as well as creation of day-to-day work schedules and assignments.
Oversaw schedules, accepted time off requests and found coverage for shifts.
Increased overall team efficiency and productivity.
Motivated and led team members to work together to achieve targets.
Met demanding business targets with high efficiency and smooth performance.

Skills

Employee performance evaluations
Staff Supervision
Budgeting
Business planning
Sales growth
Relationship building and management
Team leadership and coaching
Customer-oriented
POS systems
Systems and software programs
Merchandising
Recruiting and Interviewing
Financial Management
Training
Employee scheduling

Cost Control
Order management
Maximizing Profitability
Strategic thinker
Store displays
Accurate money handling
Building Effective Relationships
Communication Skills
Quick Learner
Decision Making
Retail merchandising
Retail industry expertise
Performance Analysis
Process Improvement
Initiative

Education

Lynchburg CollegeCity, State01/2015Bachelor of Science: Biology

Jefferson Forest High SchoolCity, State05/2012High School Diploma

Central Virginia Community CollegeCity, State05/2012Associate of Science: Biology

Resume Overview

School Attended

Lynchburg College
Jefferson Forest High School
Central Virginia Community College

Job Titles Held:

Assistant Manager
Assistant Store Manager Promoted to Store Manager
Stock Lead
Assistant General Manager

Degrees

Bachelor of Science : Biology
High School Diploma
Associate of Science : Biology

Assistant Manager Resume Example

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