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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Forward-thinking Cosmetologist with proven history of leadership, planning and problem solving. Adept collaboration with coworkers to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Motivated Cosmetologist/Assistant Manager brings more than 3 years of cutting/coloring experience. Efficient assessment of customer needs and product and service cultivation. Resourceful understanding of leadership and multi-tasking needs. Dependable staff evaluation to streamline operations.

Service-driven professional with 3 -year background in the cosmetology industry. Personable and reliable desiring opportunity to use my cutting and coloring in a busy, fast working environment. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Sales monitoring
  • Product and service knowledge
  • Project management abilities
  • Customer rapport
  • Staff development
  • Customer relations
  • Avid Pro Tools
  • Strategic Planning
  • Closing and contract negotiations
  • Retail Space Planning
  • Time Management
  • Product branding
  • Close attention to detail
  • Maintaining a professional relationship with both clientele and coworkers
Experience
06/2021 to Current
Assistant Manager The Cato Corporation North Myrtle Beach, SC,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Supported sales management initiatives to optimize business development.
10/2018 to 03/2021
Cosmetologist Wts International, Inc. North Canton, OH,
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Maintained relationships with long-term clients while handling up to at least 20 walk-in appointments daily.
  • Treated customers to extra services such as shampooing and head massage to promote loyalty.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Assisted with basic bookkeeping needs such as filing and maintaining clients' records.
  • Evaluated client's hair and physical features to determine style and cut plans.
06/2011 to 10/2013
Nanny Bright Horizons Family Solutons Alpharetta, GA,
  • Cleaned and tidied living room and kitchen after activities to maintain safe spaces.
  • Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Prepared simple snacks to feed children.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Washed and put away dishes and wiped down counters after meals and snacks.
01/2009 to 01/2011
Restaurant Waitress Roland Lunchbox City, STATE,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Education and Training
Expected in 05/2013
High School Diploma:
Colo-NESCO - Colo, IA,
GPA:
Expected in 10/2018
: Cosmetology
PCI Academy - Ames, IA,
GPA:

Did a variety of services on a wide range of clientele

Services included and were not limited to, Balayage, Highlights, all over colors, haircuts, manicures, pedicures, and body waxing.

I also completed my hours of front desk work. Such as scheduling appointments and checking in clientele.

Expected in 06/2019
: Esthetician
PCI Academy - Ames, IA,
GPA:

Performed facials, body waxing, Microderms, Chemical Peels, and Makeup applications.

Completed my front desk hours and keeping the front desk running smoothly while the receptionist was away.

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Resume Overview

School Attended

  • Colo-NESCO
  • PCI Academy
  • PCI Academy

Job Titles Held:

  • Assistant Manager
  • Cosmetologist
  • Nanny
  • Restaurant Waitress

Degrees

  • High School Diploma

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