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Assistant Manager Resume Example

Resume Score: 80%

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ASSISTANT MANAGER
Summary
Skills
  • Contract development and management
  • Issue and conflict resolution
  • Capital improvement planning
  • Lead generation
  • Brand management
  • Project management
  • Staff development
  • Systems and automation applications
  • Adaptive team player
  • Excellent multi-tasker
  • Time management
  • Dependable and reliable
  • Flexible scheduling
  • Strong communication skills
  • Staff training and development
  • Organized
  • Effective team player
  • [Software Name] call center software
  • Detail-oriented
Experience
Assistant Manager, 03/2011 - 11/2019Taco Bell - Atlanta, TX
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Evaluated employee performance and developed improvement plans.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Manager, 06/2005 - 07/2009National Car Rental - Houston, TX
  • Executed new training initiative to improve skills and develop leaders from within.
  • Supervised [Type] department with over [Number] employees and $[Number][Type] budget.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Determined efficient work schedules for team on [Timeframe] basis to keep project moving and each shift properly staffed.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Coordinated, led and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Trained [Number] employees in inventory practices, POS systems and product knowledge, contributing to [Number]% increase in customer satisfaction ratings.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Enhanced team member productivity by improving monitoring systems and motivational strategies.
  • Participated in labor contract negotiations with union to successfully achieve new agreement representing mutually agreed elements.
  • Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.
  • Reviewed performance reports and used data to develop continuous improvement initiatives.
  • Gave input on how to improve training and employee productivity.
  • Coordinated day-to-day and long-term activities within various business platforms.
  • Coached new team members on job tasks and performance strategies.
  • Spearheaded development of training strategies for retail partners and e-commerce teams.
  • Monitored safety and functionality of [Type] equipment and made adjustments to optimize productivity.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Improved and assessed process functionality to eliminate downtime and boost productivity.
Storeroom ClerkInternational Paper - Domino, TX
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records.
  • Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Replenished inventory with focus on addressing customer needs.
  • Operated office equipment and technology, including [Type], [Type] and [Type].
  • Coordinated shipping and receiving schedules with production to assist in traffic control on docks.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Received deliveries and processed all incoming shipments by scanning packages and updating orders in [Software] system.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Considered specific product requirements and accessibility when managing and organizing storage areas.
  • Received orders via phone, mail, fax and internet daily.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Reordered stock to replenish inventory without interruption to production
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
  • Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Education and Training
ITT Technical Institute - Houston - Houston, TX
04/1992ITT Technical Institute - Houston, TXAssociate of Applied ScienceComputer Aided Drafting
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Taco Bell
  • National Car Rental
  • International Paper

School Attended

  • ITT Technical Institute - Houston
  • ITT Technical Institute

Job Titles Held:

  • Assistant Manager
  • Manager
  • Storeroom Clerk

Degrees


  • Associate of Applied Science Computer Aided Drafting

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