Assistant Manager Resume Example
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ASSISTANT MANAGER
Professional Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Well-grounded leader experienced in management positions and pursuing challenging new growth opportunities. Successful at optimizing control systems and building solid teams to meet business needs and achieve demanding financial targets. Good reporting, records management and interpersonal skills.
Skills
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Work History
Assistant Manager, 10/2018 to 08/2019
Papa John's – Fayetteville , NC
Papa John's – Fayetteville , NC
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Supported staff development and goal attainment by focusing on skill development and job satisfaction
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Handled customer service by dealing with complaints, organizing stock and answering customer questions
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Monitored employee performance and developed improvement plans
- Submitted reports to senior management to aid in business decision-making and planning
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
Caregiver, 03/2017 to 03/2018
Chestnut Knoll Personal Care And Memory Care – Boyertown , PA
Chestnut Knoll Personal Care And Memory Care – Boyertown , PA
- Incorporated music and play into developmentallyappropriate activities
- Dressed and changed infant and toddler diapers to maintain hygiene
- Meticulously sanitized toys and play equipment
- Led age-appropriate activities incorporating music, movement and stories for groups of 20+ children ages 1 to 5
- Engaged with children on individual basis to build positive relationships and promote learning
- Prepared, served and cleaned up daily meals for 20+ children
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels
- Brought center into full compliance with licensing and safety regulations including fire and disaster preparedness, Texas Department of Public Health codes and USDA nutritional guidelines
- Promoted sensory development by providing access to different textures
- Allowed for ample outdoor discovery time each day
- Encouraged children to be understanding of and patient with others
Cashier , 08/2016 to 03/2017
City Of New Berlin – New Berlin , WI
City Of New Berlin – New Berlin , WI
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change
- Maintained organized and cleaned customer areas by completing daily recovery checklists
Education
High School Diploma: 06/2016
Huntsville High School - City, State
Huntsville High School - City, State
- Recipient of Forrest Masonic Lodge #19 J.D. Dickenson 2016 Scholarship
- Member of FCCLA (Family, Career and Community Leaders of America)
- Member of the Huntsville Hornet Military Marching Band
- Graduated in Top 25% of Class
- Graduated with 3.75 GPA
Some College (No Degree): BusinessSam Houston State University - City, State
- Coursework in Economics, Finance and Accounting
Accomplishments
- Managed more than 30 customers during demanding sales events in an effective and gracious manner
- Managed and led a team of 7 Retail Sales Associates
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Resume Overview
School Attended
- Huntsville High School
- Sam Houston State University
Job Titles Held:
Degrees
- High School Diploma : 06/2016
Some College (No Degree) : Business
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