assistant manager resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Enthusiastic Assistant Manager offers over 10 years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach to team management. Knowledgeable about retail operations and best practices to maintain effective operational output.
Skills
Server
Customer Service
Sales
Training
POS
Fast learner
Powerpoint
Organizational Skills
Microsoft Excel
Cooking
Management
Inventory
Scheduling
Cash Handling
Team Building
Customer Service Skills
Merchandising
Inventory Management
Restaurant Experience
Culinary Experience
Banquet Experience
Restaurant Management
Kitchen Management Experience
Catering
Food Production
Supervising Experience
Profit & Loss
Food Preparation
Bartending
Assessments
Sales Fit — Proficient
January 2020
Assesses personality traits that are important for sales roles.
Adapting leadership style to accomplish goals using rational or emotional appeal.
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
Development in any professional field.
Additional Information
Previous cashier sales/pos system
Great customer service and phone skills
Strong sense of pride and performance
Physically fit and able to lift boxes and stock
Bi, Cash Handling, Cashier, Contracts, Cooking, Customer Service, Customer Service Skills, Inventory Management, Inventory, Leadership Skills, Team Building, Leadership, Managing, Merchandising, Microsoft Excel, Powerpoint, Organizational Skills, Payroll, POS, Profit, Quality, Fast learner, Sales, Scheduling, Servers, Supervising, Phone skills
Experience
Assistant Manager, 05/2016 - 02/2019 Taco Bell – Franklin, TN,
Controls costs by reviewing portion control and quantities of preparation; minimizing waste; and ensuring high quality of preparation.
Ensure compliance with local, state and federal regulations for food handling and sanitation standards.
Manage scheduling and complete bi-weekly payroll.
Coordinate and execute private events.
Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Enhanced sales by implementing merchandising and promotional improvements.
Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
Organized schedules, workflows and shift coverage to meet expected business demands.
Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
Enforced company policies and procedures to strengthen operational standards across departments.
Server, 04/2015 - 02/2016 Square One Concepts – Peoria, AZ,
Servers are responsible for positive Guest interactions while serving Guests in a friendly and efficient manner and ensuring our guest have exceptional dining experiences.
At all times, servers are expected to be attentive to our Guests' needs, making them feel welcome, comfortable, important and relaxed.
Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Assistant Manager, 10/2004 - 12/2010 Taco Bell – Fullerton, CA,
Managing and storing vendors’ contracts and invoices.
Overseeing the operations of a restaurant, monitoring food and labor costs effectively, and being responsible for daily cash counts and deposits.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Delegated daily tasks to team members to optimize group productivity.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Education and Training
High School Diploma: , Expected in 05/2006 - Waynesville MO - Waynesville, MO, GPA: Status -
Additional Information
#readytowork
, Authorized to work in the US for any employer
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