Assistant Manager Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

  • Recruiting and Interviewing
  • Staff Supervision
  • Employee scheduling
  • Training
  • Strategic Planning
  • Critical thinking
  • Detail-oriented
Capella University Minneapolis, MN Expected in 05/2017 Bachelor of Science : Business - GPA :
  • Member of Delta Mu Delta
  • Graduated with 4.0 GPA
  • Graduated summa cum laude

    Built a team of 45+ employees and team leads to produce increased sales results in a $7 million store as well as increased customer loyalty through our credit program bringing my location to the top of our district.

Work History
Planet Fitness - Assistant Manager
Kingston, NY, 2013 - 2021
  • Increased sales by driving operational efficiencies and building excellent rapport with team.
  • Established and optimized schedules and delegated assignments to meet coverage and service demands within limited budget.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales through knowledge of customer preferences.
  • Mentored 45+ member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Reviewed sales and distribution reports to determine correct merchandising decisions were executed.
  • Utilized KPI and training techniques to reduce shrink year over year continuously for 4 years.
Do It Best Corp - Merchandise Coordinator
Lexington, SC, 1998 - 2013
  • Supervised departmental employees.
  • Merchandised new stock and verified products appeared at correct locations in proper quantities to appeal to customers and drive sales.
  • Conferred with store managers to obtain information about customer needs and preferences.
Signature Retail Services - Retail Merchandising Associate
Temple, TX, 1996 - 1998
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Reported potential conflicts or issues to maximize sales and reduce shrink.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance. Employing conflict resolution skills when problems arose.
Acting Store Manager 8/2019- 12/2019

Due to sudden the departure of store manager, I acted in this role during a busy holiday season. During this time I was able to increase sales and improve customer service as well as exceed targets for loyalty program and maintain training and staffing at a suitable level.

Construction Liaison

From 2015-2016, I acted as the company liaison during a major construction and renovation of our store's mall location. Attending weekly meetings with contractors and mall management to properly plan and schedule contractors and staff to ensure limited disruptions to the business. Information was communicated to senior management to ensure the priorities of the business would be properly communicated.

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Resume Overview

School Attended
  • Capella University
Job Titles Held:
  • Assistant Manager
  • Merchandise Coordinator
  • Retail Merchandising Associate
  • Bachelor of Science

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