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Assistant Manager Resume Example

Resume Score: 80%

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AB
ASSISTANT MANAGER
Summary
Skills
  • Customer relations
  • Project Management
  • Organization
  • Critical Thinking
  • Leadership
  • Problem Solving
Experience
Homer Inn And Spa | Homer, AKAssistant Manager03/2020 - 08/2020
  • I analyzed trends, identifying consumer demand and seasonal trends to streamline operations to bring in more cliental. I worked on small projects that improved the wellbeing of the customers and aesthetic of the Spa and the rooms individually. From tea flavors, music list/volumes, decorations, displays, and more.
  • I Improved efficiency and productivity by implementing organization systems for the spa itself, schedules and inventory control and housekeeping check lists.
  • Incorporated Covid 19 protocols like, adding clean rag stations with sanitizing spray for clients to sanitize on their own for better efficiency, asking people to wear face masks and remain 6feet from other customers. Created schedule to control traffic in the lobby along with creating a schedule to ensure clients of privet sanitized spaces.
  • I Initiated inventory control measures to manage and replenish stock, maintain cost levels and also ensuring the best quality for our clients.
  • I supported sales management initiatives to optimize business development. We collaborated on huge renovations including placements for spa circuit equipment and renovation of new rooms.
  • I cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor other employees in housekeeping, receptionist duties and tours.
Alaska Bear Adventures | Homer, AKPassenger Preparation 05/2020 - 07/2020

I worked part time with an amazing team for a few months before I moved to Oregon.

I prepared passengers from all around the world to experience a once in a life time magical opportunity to see the world 2nt most unvisited national parks with the worlds densest brown bear population.

I checked people in and made sure they were excited and comfortable, while also giving them information on their trip from what to expect, the dos and don'ts, safety protocol, wildlife facts, and general conversation. Personal connection is the leading cause for good reviews and also helps decrease passengers anxieties.

I was proactive managing / assisting people in fitting their boots and life-jackets on, weighing them in, while also paying attention to passengers body language in-order to give the tour guides a better knowledge of the passengers, and also to reassure the passengers of the safety and history of bear viewing in the area and what to expect on the small aircraft.

Communications with the pilots and guides

Always maintaining a professional attitude and posture.

Kenai Peninsula Borough Schools | Homer, AKCertified Lifeguard01/2018 - 03/2020

During my 3 years of lifeguarding ,

I was the reliable 5:30am morning opener. I came in alert and ready to go everyday with a smile on my face! I also did other shifts but I was manly the opener.

*I ensured safety rules & policies by monitoring behavior and keeping a sharp eye for possible dangerous or life threatening activates (puddles, running or unaccompanied children, ext). I Maintained strong proficiency in First Aid/CPR/AED and rescue techniques to provide my best support to individuals in distress.

*I also maintained a safe & sanitary facility, ensuring that there was no trash, clutter, or bodily fluids on all surfaces. I worked hard to ensure a proficiently organized equipment rooms, office and locker rooms. I incorporated organization practicals and plans to ensure the best efficient possible.

*I also had smaller duties like

Answering the phone in a professional uplifting manner

Opening & Closing the facilities

Counting and recording money and clients punch cards

And of course making sure that everyone left with a little inspiration and a smile on their face!

Halcyon Heights BnB & Homer Inn/Spa | Homer, AKHousekeeper03/2014 - 09/2019

I have worked at a housekeeper for MANY years!

I rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

  • I created checklists for daily stocking of housekeeping baskets to improve inventory management and prevent unnecessary trips to stockroom.
  • I supplied extra towels and toiletries when requested to optimize guest comfort.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times. I employed deep-cleaning techniques for areas in need of additional attention.
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Education and Training
Homer High School | Homer, AKHigh School Diploma03/2019
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Homer Inn And Spa
  • Alaska Bear Adventures
  • Kenai Peninsula Borough Schools
  • Halcyon Heights BnB & Homer Inn/Spa

School Attended

  • Homer High School

Job Titles Held:

  • Assistant Manager
  • Passenger Preparation
  • Certified Lifeguard
  • Housekeeper

Degrees

  • High School Diploma

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