assistant manager resume example with 15+ years of experience
Detail-oriented Assistant Manager offers more than 5 -year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Motivated management with 4 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Forward-thinking assistant with proven history of leadership, planning and problem solving. Adept collaboration with management to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs.
- Product and service knowledge
- Sales monitoring
- Orientating and training
- Closing and contract negotiations
- Merchandising
- Staff training and development
- Marketing tactics
- Customer relations
- Staff development
- Customer rapport
Indianapolis, IN, 08/2016 - Current
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Completed inventory audits to identify losses and project demand.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Worked closely with customers to understand needs and resolve diverse issues.
- Oversaw daily operations, maintenance and administration of various properties.
Canton, TX, 11/2012 - 08/2016
- Resolved customer issues efficiently to build loyalty.
- Implemented sales and promotions with pricing and merchandise display adjustments.
- Enhanced leadership abilities through training and hands-on task completion.
- Supported staff training, development and evaluation.
- Built network of peer and professional contacts, sharing knowledge and gaining insights.
- Assigned tasks to employees following established schedules.
- Maintained inventories through spot checks, complete physical inventory and reordering.
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
- Balanced cash drawer daily and performed opening and closing duties.
- Scheduled team members in busy office settings to facilitate appropriate coverage.
City, STATE, 10/2006 - 11/2012
- Supervised bank deposits and security procedures to support store opening and closing.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Partnered with store leadership team to learn and understand management processes and reports.
- Developed extensive product knowledge, growing revenue and building consumer base.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Worked with store management to identify opportunities to drive business and increase sales and profits.
- Collaborated with management to determine key tasks and delegate to staff members.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
- Complied with policies and procedures to minimize shrinkage.
- Counted and balanced registers.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
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Resume Overview
School Attended
- Fairfield Union High School
- Hocking College
Job Titles Held:
- Assistant Manager
- Management Trainee
- 3rd Key Holder
Degrees
- High School Diploma
- Some College (No Degree)
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