assistant manager resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Detail-oriented Assistant Manager offers more than a 4 year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.

Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated with Patient Care Technician certification.

Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Sales monitoring
  • Product and service knowledge
  • Customer rapport
  • Avid Pro Tools
  • Time Management
  • Retail operations management
  • Staff development
  • Strategic Planning
  • Customer relations
  • Orientating and training
  • Staff training and development
  • Project management abilities
  • Business development understanding
  • Cultural awareness and sensitivity
  • Collecting vital signs
  • Collecting specimens
  • Performing patient intakes
  • Acute and rehabilitative care
  • Medical device products and services
  • Infection control standards
  • Sterilization techniques
  • Respiratory equipment training
  • Medical terminology knowledge
  • Documentation procedures expert
  • Helping with medication
  • Quick problem solver
  • Clinical training
  • Healthcare expertise
  • Calm and level-headed under duress
  • Infection control procedures
  • Catheter change and preparation
Patient Care Technician, 10/2021 - Current
Murphy Usa, Inc. High Point, NC,
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Optimized patient satisfaction, assisting senior leadership with medical procedures while explaining exams and processes.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Assisted with patient admissions, discharges and transfers.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals when necessary.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Engaged with patient family and friends to provide courteous visit experience.
Makeup Artist , 2009 - Current
Residential Services, Inc./Rsi Chapel Hill, NC,
  • Offered complementary makeup consultations to individuals to promote key product lines.
  • Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
  • Applied makeup to clientele to cover imperfections and create new looks.
  • Employed artistry and technique expertise by working directly with clients representing products at industry or fashion shows and private events.
  • Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
  • Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
  • Attended workshops and classes to remain current on hair products and styles to employ latest techniques and treatments.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Responded to customer inquiries by phone, email and in person.
  • Maintained updated knowledge of industry products and chemical composition structure and properties.
  • Recommended styles and treatments based on clients' needs and appearances.
Assistant Manager, 09/2019 - 10/2021
Bevmo Holdings Llc Industry, CA,
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Planned and prepared workflow schedules, delegating tasks for 6 member team.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Delegated daily tasks to team members to optimize group productivity.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
Assistant Store Manager, 10/2017 - 08/2019
Sephora City, STATE,
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Corrected operational discrepancies by developing and executing process improvements.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
Professional Makeup Artist, 01/2012 - 01/2013
Company Name City, State,
  • Increased sales by optimizing in-store promotional strategies.
  • Helped each team increase business with improved approaches to planning and product line management.
  • Supervised work of cashiers, including training new team members and monitoring performance.
  • Created successful plans to maximize profits and reduce loss.
  • Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Dealt with customer complaints and rectified product and service issues.
  • Counted and balanced registers.
  • Instructed staff on procedures for handling difficult transactions.
  • Built lasting client relationships by organizing and planning sales events.
  • Maintained safe, organized store by keeping aisles free of merchandise and boxes.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
  • Displayed merchandise for upcoming sales in visually appealing way.
  • Increased sales on consistent basis by developing key customer relationships.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
  • Provided makeup services to 25-30 clients per month for weddings, proms and other special events.
Education and Training
: Health Sciences, Expected in 2024
Austin Community College - Austin, TX
Status -
: Medical Assisting , Expected in
South Western Michigan College - Dowagiac Michigan ,
Status -
: Business Administration, Expected in
Indiana University South Bend - South Bend, IN
Status -
  • CPR, VIK Complete Care - 2021

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Resume Overview

School Attended

  • Austin Community College
  • South Western Michigan College
  • Indiana University South Bend

Job Titles Held:

  • Patient Care Technician
  • Makeup Artist
  • Assistant Manager
  • Assistant Store Manager
  • Professional Makeup Artist


  • Some College (No Degree)
  • Some College (No Degree)

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