LiveCareer-Resume

assistant manager resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Self-motivated operations manager experienced in initiating positive outcomes for all guests. Committed to supporting patrons and enticing visitors to enjoy attractions. Dedicated to safety precautions and promoting positive environment.

Skills
  • Store operations oversight
  • Staff training and development
  • Retail inventory management
  • Sales professional
  • Team-oriented
  • Problem resolution
  • Decision-making
  • Product branding
  • Schedule management
  • Purchasing
  • Store Merchandising
Experience
08/2021 to Current Operations Manager Lumacorp | Denton, TX,
  • Managed scheduling, training and inventory control.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Formed and sustained strategic relationships with clients.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Forecasted customer demand to set prices or credit terms for goods or services.
08/2020 to 06/2021 Assistant Sales Manager Stanton Optical | Midland, TX,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Coached and developed store associates through formal and informal interactions.
09/2019 to 08/2020 Area Sales Lead Sears | Carlsbad, CA,
  • Raised customer satisfaction helping to build lasting relationships with customers.
  • Monitored sales team performance and provided effective training to help each reach targets.
  • Consistently exceeded sales targets through effective marketing and negotiation strategies.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
01/2018 to 09/2019 Store Manager GNC | City, STATE,
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives
  • Determined efficient work schedules for team on a weekly basis to keep project moving and each shift properly staffed
  • Led employee performance reviews and discussed improvement strategies with each team member
  • Coached new team members on job tasks and performance strategies
  • Maintained open and professional team relationships to quickly identify and resolve issues
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns
  • Maintained high level of morale and team-work on production floor through frequent communication with my employees
  • Maintained current store, product and promotional knowledge to drive consistent sales
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
Education and Training
Expected in to to High School Diploma | Minooka Community High School, Minooka, IL, GPA:

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Resume Overview

School Attended

  • Minooka Community High School

Job Titles Held:

  • Operations Manager
  • Assistant Sales Manager
  • Area Sales Lead
  • Store Manager

Degrees

  • High School Diploma

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