Talented deli professional familiar with proper food handling and safety concerns. Adept at relating well to team members and customers of all backgrounds. 5 years' experience in retail environments.
Reliable food preparation worker with strong background helping with customer orders, cooking and store cleanliness. Able to stand for long hours and complete demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Friendly Prepared Foods Team Member skilled in food safety and observant of all sanitation guidelines and regulations. Dedicated employee helping promote sales through positive customer engagement and giving out food samples. Pursuing a position in an established organization where attentiveness and enthusiasm are highly sought.
Enthusiastic Food Service Worker familiar preparing food ingredients and preparing dishes according to recipes. Conscientious and self-directed professional successful at working quickly in independent capacities.
Enthusiastic Food Service Worker familiar preparing food ingredients and preparing dishes according to recipes. Conscientious and self-directed professional successful at working quickly in independent capacities.
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- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Planned and prepared workflow schedules, delegating tasks for 17-member team.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Trained team of 17 to deliver outstanding customer service, boosting customer satisfaction ratings 100%.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Provided clerical support to all team members to improve office efficiency and enhance productivity.
- Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
- Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Prepared, compiled and filed documents as well as reports presented to various parties.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
- Maintained office safety by screening visitors, updating logs and issuing temporary passes.
- Generated shipment invoices, prepared packages and set up courier deliveries for customers.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered calls to help over 85 customers each [Timeframe].
- Assisted 85 visitors per hour by directing to appropriate personnel and answering average of 50 calls and emails daily.
- Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Responded to customer concerns and issues by Action.
- Answered telephones and directed calls to appropriate staff members.
- Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
- Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
- Updated displays, cases and other customer-facing areas to increase sales of special items.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
- Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
- Documented and entered special orders for event catering and party trays using [Software].
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
- Kept all utensils, dishes and glasses clean and ready for customer use.
- Completed orders of all sizes according to customer preferences, improving patron retention by 90%.
- Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and 95% boost in revenues.
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
- Followed recipes and customer request details to prepare high-quality, delicious meals.
- Protected food from spoilage by storing according to safety procedures.
- Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
- Cross-trained in Bakery and grocery positions to support team and help meet all customer needs.
- Removed trash and dropped food items regularly to keep workspaces neat and clean.
- Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each Timeframe.
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Resume Overview
School Attended
- Blanche Ely High School
- Mundy's Mill High School
Job Titles Held:
- Assistant Manager
- Receptionist
- Deli Clerk
Degrees
- High School Diploma
- High School Diploma
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