Assistant Manager Resume Example
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ASSISTANT MANAGER
Summary
Motivated management professional with solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable and strategic approaches. Performance-driven and industrious with innovative mentality focused on driving company success.
Skills
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Experience
Foot Locker | San Mateo , CAAssistant Manager08/2008 - 03/2012
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Enhanced sales by implementing merchandising and promotional improvements.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Planned and prepared workflow schedules, delegating tasks for 12-member team.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
- Evaluated employee performance and developed improvement plans.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
- Completed inventory audits to identify losses and project future demands.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Methodist Health System | Grand Prairie , TXPatient Care Assistant04/2012 - 06/2013
- Supported unit efficiency by maintaining current and accurate clerical paperwork.
- Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
- Counseled patients on pain management best practices, including treatment procedures, disease prevention, medication risks, special diets and physician instructions.
- Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
- Documented patient intake and dietary requirements and assisted with feeding.
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
John Varvatos Enterprises, Inc. | Las Vegas , NVAssistant General Manager06/2013 - Current
- Monitored cash intake to eliminate discrepancies.
- Strategized long-term business needs while generating guest relations feedback for process improvements.
- Encouraged, trained and disciplined employees to maximize performance.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Met demanding business targets with high efficiency and smooth performance.
- Increased annual profit by streamlining processes and improving staff knowledge of optimal procedures.
- Motivated and led team members to work together to achieve targets.
- Applied knowledge of coverage needs and individual employee strengths to produce effective team schedules.
- Placed new inventory orders and oversaw correct restocking procedures.
- Generated sales by executing sales cycle processes from prospecting to contract negotiations.
- Boosted customer satisfaction ratings by resolving issues quickly.
- Maintained tight financial controls with highly accurate daily registers.
- Disciplined and maintained staff of 10-15 to provide hospitable, professional service reflecting business initiatives.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Carefully prepared Bi-weekly payroll with ADP Vantage for staff of 10-15.
- Maintained physical and computer file systems.
- Tracked data on 96 guest comment cards for 6 years to identify marketing trends, needs for improvement and guest satisfaction.
- Promoted membership benefits and PERKS programs to prospective clients.
- Secured positive customer experiences while executing effective quality assurance practices.
- Identified customer needs and delivered relevant product solutions and promotions.
Education and Training
Coatesville Area Senior High School | City, StateHigh School Diploma06/2002
Tennessee College of Applied Technology | CitySome College (No Degree) in Certified Nursing Assistant12/2009
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Resume Overview
School Attended
- Coatesville Area Senior High School
- Tennessee College of Applied Technology
Job Titles Held:
- Assistant Manager
- Patient Care Assistant
- Assistant General Manager
Degrees
- High School Diploma
Some College (No Degree) in Certified Nursing Assistant
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