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Assistant Manager Resume Example

Resume Score: 80%

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ASSISTANT MANAGER
Summary

Hello reader, I would like to introduce myself. My name is Jesse Kohler and you're reading this because I see the potential and opportunity in not just your company or product but also within myself for us to reach new heights together. I saw the same potential in Harris Teeter/Kroger which took me from a cashier to management while building and sharpening skills to take our local grocery store from a clinical routine to an engaging and welcoming experience. While much has been achieved under my current employment I could never shake the enjoyment and passion I had when leading a sales team with First Class Solutions. It was a hard yet satisfying experience and the salesman spirit has shown itself to still be with me via customer feedback and interactions. All I need is an opportunity to utilize all these skills and engage my inner passions with a company and product like yours for a lifelong professional relationship that could see us reach new heights together.

Skills
  • Product and service knowledge
  • Sales monitoring
  • Business development understanding
  • Inventory management
  • Customer relations
  • Product branding
  • Orientating and training
  • Marketing tactics
Experience
Produce Manager|Kroger - Knoxville, TN|11/2017 - Current
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Planned and prepared workflow schedules, delegating tasks for a 10-12 member team.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Trained a team of [8] to deliver an outstanding customer service experience, boosting customer satisfaction and maintaining a 100% Mystery Shop survey ratings.
  • Supported sales management initiatives to optimize business development.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
Sales Promoter|First Class Solutions - Lanham, MD|10/2015 - 11/2017
  • Carried out sales promotions and merchandising of company products.
  • Learned about company history and products to share detailed information with customers.
  • Attended company sales training, developed the ability to identify customers as into specific demographic groups and appliedappropriate targeted sales strategies.
  • Set up booths in public places, staffing displays in malls and outdoor locations and engaging passers-by to solicit new business.
  • Collected contact information from interested customers to follow up with additional sales and product information.
  • Provided supervisors with reports on sales targets, keeping detailed records of lead generation and sales demonstration methods employed.
  • Conversed with customers to assist in determining products and services best suited to meet needs, asking questions and suggesting complementary products.
  • Educated and consistently persuaded customers to purchase company products over previous brand preference.
  • Offered suggestions to improve products or services to managers based on customer interactions and feedback from product owners.
  • Developed rapport with existing and potential customers, increasing retention and loyalty.
  • Attended trade shows, flea markets and community events to expand sphere of influence and attract new customers unfamiliar with company products and services.
  • Attended to potential customers and provided exemplary service to draw attention to company's brand.
Produce Team Lead|Harris Teeter - Olney, MD|07/2010 - 12/2015
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Education and Training
Watkins Mill High School||Gaithersburg, MD|06/2010High School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Kroger
  • First Class Solutions
  • Harris Teeter

School Attended

  • Watkins Mill High School

Job Titles Held:

  • Produce Manager
  • Sales Promoter
  • Produce Team Lead

Degrees

  • High School Diploma

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