Assistant Manager Resume Example
Hello reader, I would like to introduce myself. My name is Jesse Kohler and you're reading this because I see the potential and opportunity in not just your company or product but also within myself for us to reach new heights together. I saw the same potential in Harris Teeter/Kroger which took me from a cashier to management while building and sharpening skills to take our local grocery store from a clinical routine to an engaging and welcoming experience. While much has been achieved under my current employment I could never shake the enjoyment and passion I had when leading a sales team with First Class Solutions. It was a hard yet satisfying experience and the salesman spirit has shown itself to still be with me via customer feedback and interactions. All I need is an opportunity to utilize all these skills and engage my inner passions with a company and product like yours for a lifelong professional relationship that could see us reach new heights together.
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- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
- Planned and prepared workflow schedules, delegating tasks for a 10-12 member team.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Trained a team of [8] to deliver an outstanding customer service experience, boosting customer satisfaction and maintaining a 100% Mystery Shop survey ratings.
- Supported sales management initiatives to optimize business development.
- Cultivated customer loyalty by training team members in industry-leading service standards.
- Carried out sales promotions and merchandising of company products.
- Learned about company history and products to share detailed information with customers.
- Attended company sales training, developed the ability to identify customers as into specific demographic groups and applied appropriate targeted sales strategies.
- Set up booths in public places, staffing displays in malls and outdoor locations and engaging passers-by to solicit new business.
- Collected contact information from interested customers to follow up with additional sales and product information.
- Provided supervisors with reports on sales targets, keeping detailed records of lead generation and sales demonstration methods employed.
- Conversed with customers to assist in determining products and services best suited to meet needs, asking questions and suggesting complementary products.
- Educated and consistently persuaded customers to purchase company products over previous brand preference.
- Offered suggestions to improve products or services to managers based on customer interactions and feedback from product owners.
- Developed rapport with existing and potential customers, increasing retention and loyalty.
- Attended trade shows, flea markets and community events to expand sphere of influence and attract new customers unfamiliar with company products and services.
- Attended to potential customers and provided exemplary service to draw attention to company's brand.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Cultivated customer loyalty by training team members in industry-leading service standards.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
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Resume Overview
School Attended
- Watkins Mill High School
Job Titles Held:
- Produce Manager
- Sales Promoter
- Produce Team Lead
Degrees
- High School Diploma
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