Assistant Manager Resume Example Kroger

ASSISTANT MANAGER

Summary

Hello reader, I would like to introduce myself. My name is Jesse Kohler and you're reading this because I see the potential and opportunity in not just your company or product but also within myself for us to reach new heights together. I saw the same potential in Harris Teeter/Kroger which took me from a cashier to management while building and sharpening skills to take our local grocery store from a clinical routine to an engaging and welcoming experience. While much has been achieved under my current employment I could never shake the enjoyment and passion I had when leading a sales team with First Class Solutions. It was a hard yet satisfying experience and the salesman spirit has shown itself to still be with me via customer feedback and interactions. All I need is an opportunity to utilize all these skills and engage my inner passions with a company and product like yours for a lifelong professional relationship that could see us reach new heights together.

Skills

Product and service knowledge
Sales monitoring
Business development understanding
Inventory management

Customer relations
Product branding
Orientating and training
Marketing tactics

Experience

Produce Manager|Kroger - Knoxville, TN|11/2017 - Current

Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
Planned and prepared workflow schedules, delegating tasks for a 10-12 member team.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Trained a team of [8] to deliver an outstanding customer service experience, boosting customer satisfaction and maintaining a 100% Mystery Shop survey ratings.
Supported sales management initiatives to optimize business development.
Cultivated customer loyalty by training team members in industry-leading service standards.

Sales Promoter|First Class Solutions - Lanham, MD|10/2015 - 11/2017

Carried out sales promotions and merchandising of company products.
Learned about company history and products to share detailed information with customers.
Attended company sales training, developed the ability to identify customers as into specific demographic groups and appliedappropriate targeted sales strategies.
Set up booths in public places, staffing displays in malls and outdoor locations and engaging passers-by to solicit new business.
Collected contact information from interested customers to follow up with additional sales and product information.
Provided supervisors with reports on sales targets, keeping detailed records of lead generation and sales demonstration methods employed.
Conversed with customers to assist in determining products and services best suited to meet needs, asking questions and suggesting complementary products.
Educated and consistently persuaded customers to purchase company products over previous brand preference.
Offered suggestions to improve products or services to managers based on customer interactions and feedback from product owners.
Developed rapport with existing and potential customers, increasing retention and loyalty.
Attended trade shows, flea markets and community events to expand sphere of influence and attract new customers unfamiliar with company products and services.
Attended to potential customers and provided exemplary service to draw attention to company's brand.

Produce Team Lead|Harris Teeter - Olney, MD|07/2010 - 12/2015

Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Directed and led employees, supervising activities to drive productivity and efficiency.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Cultivated customer loyalty by training team members in industry-leading service standards.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.

Education and Training

Watkins Mill High School||Gaithersburg, MD|06/2010High School Diploma

Resume Overview

Companies Worked For:

Kroger
First Class Solutions
Harris Teeter

School Attended

Watkins Mill High School

Job Titles Held:

Produce Manager
Sales Promoter
Produce Team Lead

Degrees

High School Diploma

Assistant Manager Resume Example

Resume Score: 80%

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