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Assistant Manager Resume Example

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ASSISTANT MANAGER
Summary

I am a very hard worker, a fast learner, can operate all office equipment, am very easy to get along with, have years of customer service, I am very dependable, reliable, and trustworthy. I really need a job to help pay for my daughter's college tuition, I promise if given a chance u will not be let down.

Skills
  • Sales monitoring
  • Graphic and Media Design
  • Product branding
  • Training and Development
  • Business development understanding
  • Retail Space Planning
  • Customer relations
  • Time Management
  • Loss prevention
  • Customer assistance
  • POS systems
  • Payment processing
  • Customer greeting
  • Staff mentoring
  • Issue resolution
  • Coin counting
  • Security monitoring
  • Merchandise restocking
  • Cash drawer balancing
  • Credit and cash transactions
  • ID verification
  • Scanner operations
  • Cash counting machine operations
  • Cash management
  • Cash register operation
Experience
The masters lighthouse | Manchester , KYAssistant Manager12/2003 - 02/2014
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Delegated daily tasks to team members to optimize group productivity.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Completed inventory audits to identify losses and project demand.
  • Assisted [Job title] in evaluating employee performance and cultivating improvement initiatives.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Firstar finance co | Garrard , KYCashier, Loan Officer, Did Repos12/1999 - 07/2003
  • Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
  • Created financial analysis reports of commercial real estate, borrowers' financial statements, lease reviews and market research.
  • Provided expert financial advice on mortgage and both educational and personal loans.
  • Performed daily maintenance of loan applicant database.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
  • Researched insurance information and flood certificates.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Received payments for [Product or Service] and issued receipts.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Rite Aid | Manchester , KYCashier/Associate Lead With Keys03/1997 - 09/1999
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Monitored sales performance through analysis of sales reports and comparison shopping.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Set up visually appealing promotional displays.
  • Emphasized customer service excellence through ongoing training of front-line team members, increasing customer satisfaction ratings [Number]%.
  • Described merchandise and services to customers.
  • Managed store security needs as required.
  • Received payments for [Product or Service] and issued receipts.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues with cash registers, card scanners and printers.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
Winn Dixie | Manchester , KYCashier's Assistant05/1995 - 12/1996
  • Backed up cashiers in serving high volume of customers by expertly bagging products.
  • Handled merchandising and restocking needs for [Number] checkout lanes.
  • Retrieved carts and baskets left at check-out lanes and returned to entryways to keep front-end neat.
  • Swept and mopped front end during shifts to maintain professional appearance.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Helped customers find specific products, answered questions and offered product advice.
  • Inspected items for damage and obtained replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Received payments for [Product or Service] and issued receipts.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues with cash registers, card scanners and printers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Monitored sales events, added new merchandise and rang up purchases.
Education and Training
Hazard Community And Technical College | Hazard, KYSome College (No Degree) in Criminal Justice
Red Bird Mission High School | Beverly , KYHigh School Diploma
05/1997
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Resume Overview

Companies Worked For:

  • The masters lighthouse
  • Firstar finance co
  • Rite Aid
  • Winn Dixie

School Attended

  • Hazard Community And Technical College
  • Red Bird Mission High School

Job Titles Held:

  • Assistant Manager
  • Cashier, Loan Officer, Did Repos
  • Cashier/Associate Lead With Keys
  • Cashier's Assistant

Degrees

  • Some College (No Degree) in Criminal Justice
    High School Diploma

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