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Assistant Manager Resume Example

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ASSISTANT MANAGER
Summary

Focused Retail leader possessing 3 years of retail management and sales expertise. Skilled at increasing profits through effective sales training and troubleshooting profit loss areas. Committed to boosting team morale and driving sales by fostering strong rapport with team members and customers.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Sales monitoring
  • Product and service knowledge
  • Marketing tactics
  • Customer rapport
  • Retail Space Planning
  • Staff training and development
  • Orientating and training
  • Inventory control
  • Inventory management
  • Staff development
Experience
11/2019 - CurrentAssistant ManagerYLS Footwear | Riverside, CA
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Planned and prepared workflow schedules, delegating tasks for 7-member team.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
06/2019 - CurrentCaregiverInland Respite | Corona, CA
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
  • Delivered high-quality, geriatric care to private client.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Maintained clean and well-organized environment to promote client happiness and safety.
12/2018 - 06/2019Sales AssociateYLS Footwear | Riverside, CA
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Processed orders through system and coordinated product deliveries.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas of 75% or more.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
08/2018 - 10/2018CashierZorbas Express | Riverside, CA
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Increased sales by suggesting specific purchases to customers and.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new employees in cashiering procedures, offering assistance in resolving cashier issues.
Education and Training
2019High School Diploma
John W. North High School | Riverside, CA
Some College (No Degree): Physical Therapy
San Bernardino Valley College | San Bernardino, CA
Medical Assistant
UEI College | Riverside, CA

200 hours completed

At UEI I am being taught the basic needs to start off my career later on in the future. We do lectures as well as hands on.

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Resume Overview

Companies Worked For:

  • YLS Footwear
  • Inland Respite
  • Zorbas Express

School Attended

  • John W. North High School
  • San Bernardino Valley College
  • UEI College

Job Titles Held:

  • Assistant Manager
  • Caregiver
  • Sales Associate
  • Cashier

Degrees

  • 2019 High School Diploma
    Some College (No Degree) : Physical Therapy
    Medical Assistant

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