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Assistant Manager Resume Example

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ASSISTANT MANAGER
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Product and service knowledge
  • Sales monitoring
  • Project management abilities
  • Marketing tactics
Experience
10/2019 to 06/2020
Assistant ManagerGordmans － Hampton, VA
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Delegated daily tasks to team members to optimize team productivity.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Completed inventory audits to identify losses and project future demands.
  • Evaluated employee performance and developed improvement plans.
  • Supported sales management initiatives to optimize business development.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
04/2019 to 07/2019
Bank TellerBank of America － Hampton, VA
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Recommended bank products and services to current and prospective customers.
  • Entered transactions into computer and issued customer receipts.
  • Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
  • Prepared official checks for customer and internal bank needs.
  • Reconciled cash and checks against computer records at end of shift.
  • Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
  • Explained bank services, financial products and applicable fees to customers.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Identified and reported suspicious behavior to security personnel as appropriate.
11/2017 to 12/2018
Daycare TeacherSmiles and Giggles － Hampton, VA
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Taught children foundational skills such as colors, shapes and letters.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Organized and led activities to promote physical, mental and social development.
  • Mailed parents quarterly educational assessments to show progression.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Identified early signs of emotional and developmental problems in children and brought up problems to parents.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Employed variety of materials for children to explore and manipulate in learning activities and imaginative play.
  • Created infant area, toddler area and preschool area of play within daycare area.
06/2014 to 07/2018
CashierSears － Newport News, VA
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Inspected items for damage and obtained replacements for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Education and Training
02/2009
High School DiplomaRahman Mina － Kabul
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Resume Overview

Companies Worked For:

  • Gordmans
  • Bank of America
  • Smiles and Giggles
  • Sears

School Attended

  • Rahman Mina

Job Titles Held:

  • Assistant Manager
  • Bank Teller
  • Daycare Teacher
  • Cashier

Degrees

  • High School Diploma

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