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Assistant Manager Resume Example

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ASSISTANT MANAGER
Professional Summary

Ready to offer exceptional leadership and planning abilities to take on new role in Type setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in Industry standards and market trends.

Skills
  • Effective managerial techniques
  • Technical assistant
  • Excellent managerial techniques
  • Vendor procurement
  • New product launching
  • Product manufacturing
  • Intake assessments
  • Aftersales support
  • Closing tickets
  • Case Report Development
  • Data imports
  • General ledger posting
  • Teaching job search techniques
  • Running reports
  • Verifying documentation
  • Patient-focused quality service
  • Order pulling
  • Testing
  • Package routing
  • Front desk management
  • Food inventories
  • Manpower planning
  • Accounting assistance
  • Overseeing employees
  • Online copy materials
  • Letter preparation
  • Classifying waste
Work History
05/2020 to 08/2020Assistant Manager Penns Fish House | Canton, MS
  • Promoted to Assistant Manager after only Number months with company.
  • Advanced to keyholder and assistant manager-in-charge in manager's absence.
  • Supervised and evaluated staff of Number including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Coached team on effective upselling and cross-selling methods.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Increased sales from $Amount to $Amount by driving operational efficiencies and building excellent customer rapport.
  • Reduced financial discrepancies Number% by monitoring monetary transactions, including credit card sales and deposits.
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Implemented rewards program, bolstering customer retention Number%.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Managed NumberJob Titles successfully in fast-paced environment through proactive communication and positive feedback.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Mentored Number-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Met or exceeded monthly sales goals as team leader by up to Number%.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Compiled Type and Type reports to help senior leaders effectively plan business direction and operational strategies.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Created and implemented incentive initiative for on-the-job safety and achieved Number years with no Workers' Compensation claims.
  • Assisted Manager in interview process of prospective employees and provided feedback.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Attended monthly sales meetings and reported pertinent information to employees.
  • Completed Timeframe inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Provided current employees options for additional training opportunities.
  • Responded to customer concerns, working with manager to raise customer satisfaction ratings by Number% in Number years.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Communicated with managers of other departments to maintain transparency.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Supervised team of Number employees and provided feedback on performance.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Applied customer feedback to develop process improvements and support long-term business needs.
02/2020 to 05/2020Prepared Foods Team MemberMcAllister's | Brandon , MS
  • Managed inventory, including organizing food and products by date and maintaining adequate supplies.
  • Prepared food items by following recipes and product directions.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Stocked food items upon manger request and adhered to food safety standards at all times.
  • Maintained high level of efficiency in fast-paced work environment.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Greeted customers with friendly demeanor to enhance positive guest experience.
  • Maintained knowledge base of company pricing, products and services.
  • Prepared menu orders for customers, ensuring quality and visual presentation.
  • Participated in educational opportunities to increase product knowledge.
  • Checked refrigerated and frozen cases and replenished low stock every Timeframe.
  • Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
  • Planned and organized food preparation activities, including Duty and Duty.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Used proper handling and preservation methods while packaging and storing food products.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Maintained composure and work quality while under stress.
  • Inspected equipment such as refrigerators and warming lamps every Timeframe to check compliance with safe operating levels.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
  • Learned Job title and Job title work tasks in order to provide skilled backup for diverse roles.
09/2017 to 05/2019BatcherMusee Bath | Canton, MS
  • Resolved process inaccuracies while monitoring performance, site safety and project status.
  • Satisfied customer needs on every call with knowledgeable serviceand quick responses.
  • Managed complex projects and maintained reputation for completing work on-time and under-budget.
  • Maintained safety standards by using appropriate protective gear and adhering to best practices.
  • Increased customer satisfaction by resolving Product or Service issues.
  • Led Type team in delivery of Type project, resulting in Result.
  • Resolved Type problems, improved operations and provided exceptional client support.
  • Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
  • Monitored social media and online sources for industry trends.
  • Transported Product or Service to customer locations Timeframe.
  • Worked with Type customers to understand needs and provide Type service.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
Education
05/1996Diploma | GeneralMadison Central High School, Madison, MS
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Resume Overview

Companies Worked For:

  • Penns Fish House
  • McAllister's
  • Musee Bath

School Attended

  • Madison Central High School

Job Titles Held:

  • Assistant Manager
  • Prepared Foods Team Member
  • Batcher

Degrees

  • 05/1996 Diploma | General

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