assistant manager resume example with 9+ years of experience
Accomplished Assistant General Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Encouraging Assistant General Manager/Manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Assistant Operation Manager with extensive background in administration and cash handling. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams.
- Employee performance evaluations
- Recruiting and interviewing
- Search Engine Optimization
- Business planning
- Negotiation
- Business administration
- Financial Management
- Budgeting
- Cost Control
- Strategic planning
- Sales growth
- Staff Management
- Employee scheduling
- Staff supervision
- Training
- Contract Management
- Operations management
- Awarded the rank of Ensign in the ROTC (Reserve Officers Training Corp) program
- ROTC Color Guard Commander
- Flag Corp Commander
Gaylord, MI, 03/2020 - Current
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reduced financial discrepancies by monitoring credit card sales and deposits.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Petersburg, VA, 04/2017 - 02/2020
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Entered package information into company's computer system.
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
- Printed labels, packaged boxes and loaded into outbound containers.
- Operated [Type], [Type] and [Type] equipment to move goods in safely from fields to collection points.
- Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
- Pulled orders quickly to maintain demanding productivity goals.
Naples, FL, 05/2014 - 01/2017
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Trained and mentored new employees to maximize team performance.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
- Tracked receipts, employee hours and inventory movements.
Pikeville, KY, 02/2010 - 12/2012
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record all transactions accurately and efficiently.
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Resume Overview
School Attended
- Belmont High School
- National Trail High School
Job Titles Held:
- Assistant Manager
- Picker Packer
- Manager-in-Training
- CSR
Degrees
- High School Diploma
- High School Diploma
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