Assistant Manager resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Ambitious student pursuing an administration degree eager to contribute developed knowledge in a leadership role. Skilled in communication and problem solving in fast-paced, customer service settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Skills
High-energy attitude
Problem-solving abilities
Customer relations
Inbound and Outbound Calling
Project management abilities
Adaptive team player
Store maintenance
Stock management
POS systems operations
Strategic Planning
Workforce Management
Organization and efficiency
Multitasking and prioritization
Employee management
Courteous demeanor
Cash management
Experience in leadership
Work ethic
Education and Training
Grand Blanc Community High SchoolGrand Blanc, MIExpected in 05/2015 – –:General Studies - GPA:
Bobcat Banner (School's newspaper) Member
"Turn Around Award" Recipient
Central Michigan UniversityMount Pleasant, MIExpected in – –Bachelor of Science:Business Administration And Management - GPA:
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Directed and led employees, supervising activities to drive productivity and efficiency.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Communicated with vendors to facilitate timely payments and reduce outstanding accounts receivable.
Reviewed vendor invoices and expense reports, identifying discrepancies.
Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
Tracked expenses and entered deposits into Quickbooks while reconciling monthly bank accounts to verify accuracy.
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Moved merchandise to retail areas and added new products to display cases and bins in neat and well-presented fashion.
Consulted with management and advertising teams to plan optimal promotions.
Kept work areas professional, organized and clean at all times.
Greeted all store customers, offered assistance and thanked each for patronage.
Aligned visual design and brand messaging elements to deliver consistency across digital advertising and marketing platforms.
Resolved issues quickly, escalating critical concerns to General Manager for immediate assistance.
Greatcall - Customer Service Representative Novi, MI, 01/2019 - 11/2019
Assessed customer needs and upsold products and services to maximize sales.
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