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Assistant Manager Resume Example

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ASSISTANT MANAGER
Summary
Innovative Assistant Retail Manager with a diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
Skill Areas
  • Ability to copy, collate, photo print, distribute mail and perform general office duties
  • Good filing and organizational skills
  • Experience in handling confidential paperwork
  • Ability to take accurate phone messages and deliver messages promptly
  • Certified professional make-up artist
  • Movement and Runway Coach
  • Proficient in Microsoftapplications Word, Excel and Power Point
  • Accounts payable and receivables
  •  Team management
  • Focused on customer satisfaction
  • Management of remote employees
  • Skilled multi-tasker
  • Attention to detail
Experience
10/2013 to 06/2015
Assistant ManagerSheikh Shoes － Riverside/ San bernardino, CA
  • Stocked and restocked inventory when shipments were received.
  • Reorganized the sales floor to meet company demands.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. 
  • Maintained daily record of all transactions.
  • Trained staff to deliver outstanding customer service.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Opened and closed the store, which included counting cash drawers, making bank deposits and assigning daily task.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Marked clearance products with updated price tags.
  • Interviewed, hired and trained new quality customer service representatives.
06/2012 to 08/2014
Independent Contractor/ Product Demonstrator Imperial Staffing & Associates － Rancho Cucamonga, CA
  •  Product Placement.
  •  In charge of setting up and taking down demos.
  • Informed customers about sales and promotions in a friendly and engaging manner.
  •  Pushed product sales.
  • Demonstrated how product works and the benefits.
10/2010 to 10/2011
Sales AssociateKay Jewelers － Rancho Cucamonga/ Bossier City, CA/ LA
  • Recommended and helped customers select merchandise based on their needs.
  • Exchanged returned merchandise for customers quickly and efficiently.
  • Informed customers about sales and promotions in a friendly and engaging manner.
  •  Met monthly goals.
  •  Cleaned and repaired jewelry.
  •  Merchandise presentations.
  •  Handled credit card applications.
  • Placed special merchandise orders for customers.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
03/2009 to 07/2010
Server/ Hostess/ Cashier Bob's Big Boy － Norco/ Orange, Ca
  •  Greet and seat customers in a cheerful and timely manner.
  • Correctly followed all health, safety and sanitation guidelines.
  • Maintained the highest standards of conduct and service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Monitored restaurant  for seating availability, safety and well being of guests.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
  •  Ensured each customer was satisfied with their food/order.
  •  Helped open and train new store location.
​
04/2007 to 01/2009
Barista Sonrise Cafe Beignet － Fontana , Ca
  • Adhered to recipe and presentation standards for specialty coffee and smoothie drinks.
  • Weighed, ground and packed coffee per customer orders.
  • Updated menu with daily offerings and specials, using personalized artistic touches.
  • Correctly followed all health, safety and sanitation guidelines.
  • Greeted guests with a pleasant smile and superior customer service.
  • Greeted and connected with every customer, recommending drinks and pastries.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Maintained calm demeanor during high-volume periods and special events.
  • Arranged merchandise in innovative and eye-catching displays.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
04/2004 to 03/2007
Lead Receptionist/ Personal Assistant/ Lead Makeup Artist/ Talent Scout/ Runway CoachThe models Center Studios － Irvine, Ca
  •  Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Managed the day-to-day calendar for the company's senior director.
  • Managed daily office operations and maintenance of equipment.
  • Checked members and guests in promptly for their appointments.
  • Coordinated and booked all appointments.
  • Processed all cash and credit card transactions.
  • Portfolio development for clientele and agent distribution.
  •  Instructed classes in makeup application and runway.
  •  Instructed movement classes on a weekly basis.
  •  Proactively scouted for new clientele.
  •  Took care of all needs of Talent Director.
Education
Telecommunications MediaBossier City Community College － Bossier City, La
2004
High School Diploma: General StudiesMater Dei High School － Santa Ana, CA
Core Competencies

Business Development- Product Knowledge- Interpersonal Skills- Strategic Marketing- Product Sales- Strong work ethic- Microsoft Office- Microsoft Word- Excel- Outlook- PowerPoint- Speak and understand simple Spanish

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Resume Overview

Companies Worked For:

  • Sheikh Shoes
  • Imperial Staffing & Associates
  • Kay Jewelers
  • Bob's Big Boy
  • Sonrise Cafe Beignet
  • The models Center Studios

School Attended

  • Bossier City Community College
  • Mater Dei High School

Job Titles Held:

  • Assistant Manager
  • Independent Contractor/ Product Demonstrator
  • Sales Associate
  • Server/ Hostess/ Cashier
  • Barista
  • Lead Receptionist/ Personal Assistant/ Lead Makeup Artist/ Talent Scout/ Runway Coach

Degrees

  • Telecommunications Media
    High School Diploma : General Studies

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