Motivational leader with 11 years of experience who is an organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
•Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
•Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
•Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
•Directed and led employees, supervising activities to drive productivity and efficiency.
•Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
•Organized schedules, workflows and shift coverage to meet expected business demands.
•Delegated daily tasks to team members to optimize group productivity. •Completed inventory audits to identify losses and project demand.
•Oversaw team development according to industry service standards to further customer loyalty.
•Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Job Titles Held: