Assistant Manager Resume Example Company Name

ASSISTANT MANAGER

Professional Summary

Assistant Manager with experience providing leadership necessary for sales growth and increased profit margin. Cultivates open communication with employees and provides feedback to improve job performance.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated expertise, including competitive offerings, pricing and market positioning.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History

Company Name- Assistant Manager
City, State08/2019 - 02/2020

Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Monitored employee performance and developed improvement plans.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Trained team members in successful strategies to meet operational and sales targets.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Coached team on effective upselling and cross-selling methods.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Applied customer feedback to develop process improvements and support long-term business needs.
Handled customer service by dealing with complaints, organizing stock and answering customer questions.
Advanced to keyholder and assistant manager-in-charge in manager's absence.

Company Name- Cashier
City, State09/2018 - 12/2018

Processed POS transactions, including checks, cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Assisted customers by answering questions and fulfilling requests.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Educated customers on promotions to enhance sales.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked prices for customers and processed items sold by scanning barcodes.
Counted cash in register drawer at beginning and end of shift.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.

Company Name- Waitress
City, State10/2017 - 09/2018

Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Checked identification to enforce age regulations for alcoholic beverages.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Prepared beverages and filled food orders for customers.

Skills

Staff Supervision
Recruiting and Interviewing
Training
Cost Control
Consulting
Strategic Planning
Sales growth

Customer Relations
Customer service
Interviewing skills
Team Building
Problem resolution
Relationship development

Education

Mt.Clemens HighCity05/2008Diploma : General

Resume Overview

Create a job alert for [job role title] at [location].

Assistant Manager Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes