Assistant Manager Resume Example Company Name

ASSISTANT MANAGER

Professional Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills

Staff management
Recruiting and interviewing
Issue resolution
Employee scheduling
Budgeting
Strategic planning

Training
Exceptional at problem solving in a fast pace environment.
Strong oral and written communication skills
Excellent leader and mentor.
Dependable.

Work History

12/2017 - CurrentAssistant Manager | Company Name - City, State

Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Monitored employee performance and developed improvement plans.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Assisted Manager in interview process of prospective employees and provided feedback.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Promoted to Assistant Manager after only 3 months with company.
Coached team on effective up-selling and cross-selling methods.
Maintained high level of efficiency in fast-paced work environment.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Updated quality control standards, methods and procedures to meet compliance requirements.
Investigated and resolved customer complaints to foster satisfaction.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas.
Managed 15-25 employees successfully in fast-paced environment through proactive communication and positive feedback.
Met and exceeded monthly sales goals.
Maintain cash drawer.
Bank deposits
Prepare both hot and cold beverages.

10/2017 - 12/2017HOSTESS | Company Name - City, State

Cultivated positive guest relations by managing information and orchestrating speedy seating.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

02/2015 - 12/2017Manager | Company Name - City, State

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
Established and maintained positive work environment to enhance retention and productivity.
Created and implemented aggressive action plan to address pressing cost control needs.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Trained new employees in specific job requirements.
Conducted monthly inventories of raw materials and components on work floor.
Cross-trained existing employees in order to maximize team performance.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Maximized performance by monitoring daily activities and mentoring team of 15-25 associates.
Hired, trained and mentored staff to maximize effectiveness.
Cleaned areas regularly to maintain sanitation and safety standards and streamline service flow.
Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Prepared hot and cold food.
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.

Education

2014SOME COLLEGE, WESTERN IL UNIVERSITYHIGH SCHOOL DIPLOMA: Attended the university for one school year for my base classes. I have some college credits.

2013DE LA SALLE HIGH SCHOOLCompleted a four catholic high school education program.

Certifications

SafeServ certification: Food Service Mnanger

Resume Overview

School Attended

SOME COLLEGE, WESTERN IL UNIVERSITY
DE LA SALLE HIGH SCHOOL

Job Titles Held:

Assistant Manager
HOSTESS
Manager

Degrees

HIGH SCHOOL DIPLOMA :

Assistant Manager Resume Example

Resume Score: 80%

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