Compile or maintain records 1 - 3 years Load or unload materials 1 - 3 years Pick merchandise materials or equipment from bins 1 - 3 years Wrap, label, and seal packages or boxes 1 - 3 years First-Line Supervisors/Managers of Non-Retail Sales Workers Assign or prepare work schedules, duties, tasks, or responsibilities 1 - 3 years Direct and coordinate activities involving sales of manufactured goods 1 - 3 years Establish sales goals, territories, quotas and training programs 1 - 3 years Investigate customer complaints 1 - 3 years Observe or evaluate personnel 1 - 3 years Review operational records and reports 1 - 3 years Supervise or coordinate personnel 1 - 3 years First-Line Supervisors/Managers of Retail Sales Workers Assist sales staff in completing complicated and difficult sales 1 - 3 years Confer with company officials to develop methods and procedures 1 - 3 years Coordinates sales promotion activities and prepares merchandise displays and advertising copy 1 - 3 years Direct, plans or organize activities in a retail setting 1 - 3 years Establish work standards 1 - 3 years Examine merchandise to ensure that it is correctly priced 1 - 3 years Examine products purchased for resale or received for storage 1 - 3 years Interview, recruit, hire, or discharge personnel 1 - 3 years Monitor or maintain inventory 1 - 3 years Prepare sales reports 1 - 3 years Resolve customer inquiries or complaints 1 - 3 years Food Preparation Workers Carry or transport equipment, supplies, or tools Less than 1 year Clean food preparation or kitchen equipment and appliances Less than 1 year Clean food serving or preparation area Less than 1 year Follow or maintain safe food handling and sanitation procedures Less than 1 year Follow safety procedures Less than 1 year Prepare sauces Less than 1 year Prepare, clean or cook fruits or vegetables Less than 1 year Serve meals, snacks, desserts, or beverages Less than 1 year Slice meats, cheeses, breads, or vegetables with knife or slicing machine Less than 1 year
Personal Computer Skills
Use internet to locate information More than 5 years
Use Windows More than 5 years
Use word processing software 3 - 5 years
Use Microsoft Access 1 - 3 years
Use Microsoft PowerPoint software 1 - 3 years
Use Microsoft Word software 1 - 3 years
Use Excel software Less than 1 year
Use WordPerfect Less than 1 year
Use spreadsheet PC software Training Only
Office and Physical Skills
Use personal computer More than 5 years
Answer telephones 1 - 3 years
Typing speed 20 - 40
Pounds able to Lift 41 - 70
Hours Able to Stand or Walk More than 5
Packers and Packagers, Hand
Clean work area, equipment, or tools 1 - 3 years
Dollar GeneralOctober 2005 to CurrentAssistant Manager Zion, Il
Was promoted to a higher volume store.
Same duties from previous store.
Dollar GeneralAugust 2004 to October 2005Assistant Manager Waukegan, IL
Open and close store.
Prepare morning and evening paperwork.
Make sure employees are productive and complete tasks.
Handle all cash procedures.
Check in vendors and make sure the needs of the customers are met.
Sunset GrillApril 2004 to July 2004Cashier/Prep Waukegan, IL
Took orders, paid customers out, prepared food and sauces.
FedExFebruary 2003 to December 2003Package Handler Wheeling, IL
Sorted smalls and ran swak-labeling packages.
College of Lake CountyWeb designGrayslake, ILWeb design
Waukegan High SchoolDiploma: General StudiesWaukegan, ILGeneral Studies
Laborers and Freight, Stock, Material Handling and Movers, Hand
Count items 1Read and follow work orders 1 - 3 years Read shipping notices 1 - 3 years Receive stock 1 - 3 years Record data 1 - 3 years Sort materials 1 - 3 years Stack boxes 1 - 3 years Use dollies 1 - 3 years Use hand trolley 1 - 3 years Place items on conveyor Less than 1 year Shipping, Receiving, and Traffic Clerks Check invoices 1 - 3 years Compute payments or charges 1 - 3 years Confer with personnel to resolve problems 1 - 3 years Determine freight carrier 1 - 3 years Examine merchandise materials or equipment 1 - 3 years Key, print, and store documents 1 - 3 years Purchase, order or requisition materials, supplies or equipment 1 - 3 years Receive and verify incoming materials 1 - 3 years Use numeric key pad 1 - 3 years Use scanner 1 - 3 years Counter Attendants, Cafeteria, Food Concession, and Coffee Shop Add relishes and garnishes according to instructions Less than 1 year Clear tables, clean eating areas Less than 1 year Give food orders to kitchen in person or by computer Less than 1 year Prepare fountain or ice-cream specialties Less than 1 year Replenish food or equipment at serving stations, steam tables or counters Less than 1 year Replenish supplies Less than 1 year Restock supplies Less than 1 year Serve food at counter Less than 1 year Take food or beverage orders Less than 1 year Wash and clean dishes, glasses, utensils, pots, or pans Less than 1 year Cashiers Balance accounts 1 - 3 years Balance cash drawer 1 - 3 years Balance daily receipts 1 - 3 years Cash checks 1 - 3 years Count money in cash drawer 1 - 3 years Handle transactions by computer 1 - 3 years Operate cash registers 1 - 3 years Prepare bank deposits 1 - 3 years Process cash refunds 1 - 3 years Process credit card refunds 1 - 3 years Process credit card transactions 1 - 3 years Quote prices to customers 1 - 3 years Receive or collect payment for products or services 1 - 3 years Use electronic or computerized scanners 1 - 3 years Validate checks 1 - 3 years Wrap, pack, unpack or store merchandise 1 - 3 years
Balance, cash registers 1, credit, materials 1, materials, Microsoft Access 1, Excel, money, Office, Microsoft PowerPoint, Windows, Microsoft Word, PC software, personnel, Read, Receiving, scanners 1, scanner 1, Shipping, spreadsheet, tables, telephones 1, Typing speed, word processing, WordPerfect