assistant manager resume example with 15+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Highly organized and detail oriented with more than 14 years experience in customer service. I supplied thorough organized administrative support to District and Area Management. I am a manager who continually maintains a positive attitude while interacting with demanding clients. I have served as the primary point of contact for both inhouse and external phone and personal queries. I am one who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. A Manager dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in finding cost-effective solutions to company-wide problems.
  • Process improvement
  • Project management
  • Recruitment and talent development
  • Customer relations
  • Customer-oriented
  • Talented multi-tasker
  • Flexible thinker
  • Complex problem solving
  • Results-oriented
  • Schedule management
  • Accurate and detailed
  • Marketing strategy
  • Critical and creative thinking
  • Excellent listening skills
  • Exceptional telephone etiquette
  • Strategic sales knowledge
  • Quick learner
  • Multi-line phone 
  • Flexible
  • Maintains confidentiality
  • Works well under pressure
Gautier High School Gautier, MS Expected in 1 2001 High School Diploma : Music/General Education - GPA : Music/General Education
Ashford University Clinton, IA Expected in 1 2017 Bachelor of Science : Psychology - GPA : Psychology
Work History
Path Medical - Assistant Manager
Brandon, FL, 03/2014 - Current
  • Maintained friendly and professional customer interactions.
  • Maintained strict confidentiality of bank records and client information.
  • Complied with regulatory requirements, including the Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Submitted loan applications to the underwriter for verification and recommendations.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Prioritized daily workflows, including all inbound calls, quotes and salesrelated inquiries.
  • Emphasized product features based on analysis of customers' needs.
  • Computed bills, collected payments and made change for guests.
  • Explained and documented for clients the types of services to be provided, and the responsibilities to be taken by the personal financial advisor.
  • Developed partnerships with local businesses.
Bed Bath & Beyond - Second Hand
Kingston, NY, 01/2014 - 03/2014
  • Answered telephone calls and responded to inquiries.
  • Cleaned and organized eating, service, and kitchen area, including stocking and basic janitorial tasks. 
  • Greeted each customer with friendly eye contact
  • Performed all transactions in a cordial, efficient and professional manner 
  • Performed other tasks as assigned by the sous chef or chef
  • Stocked service stations with items such as ice, napkins, and 
  • Took food orders and relayed orders to kitchens or serving counters 
  • Observed and tested foods using methods such as tasting, smelling, or piercing them with utensils 
  • Selected food items from serving or storage areas and placed them in dishes, on serving trays, or in takeout bags.
Oceanside Unified - Manager Photographer
Oceanside, CA, 09/2010 - 02/2013
  • Managed office supplies, vendors, organization and upkeep.
  • Screened applicant resumes and coordinated both phone and inperson interviews.
  • Opened and properly distributed incoming mail.
  • Maintained a clean studio, sales station, and appropriate materials and props.
  • Drafted biweekly time sheets for employees.
  • Assisted with event planning, including associated travel and arrangements.
  • Compiled company information and related material and distributed it to the consumer and clients.
  • Took amazing photos based on customer needs.
Firehouse Subs - Associate Photographer
Riverside, FL, 10/2008 - 12/2009
  • Answered calls that included: client questions, session set up, and appointment booking.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Managed office supplies, vendors, organization and upkeep.
  • Directed clients and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, including VIPs, and vendors.
  • Maintained a clean reception area, including lounge and associated areas.
Dunbar Armored - Driver/Guard
City, STATE, 04/2007 - 11/2007
  • I drove armored trucks and guarded them while keeping a professional attitude.
  • I would go into a building and get valuables that needed to be transferred to different locations.
  • I would do security checks not only on the rig, but also on my fellow partner to make sure we maintained extreme caution and safety while in the field.
  • I report proper location to dispatch and partner while in location.
Kelly Services - Substitute Teacher
City, STATE, 01/2005 - 03/2005
  • I provided lessons that the teacher would leave in her absence.
Boomtown Casino - Hostess/Cashier
City, STATE, 06/2004 - 01/2005
  • I would seat casino guests in the buffet and would also exchange currency for them to pay for their.
  • meal.
  • I sometimes would help bus tables in high volume times.
Thunders Tavern - Head Waitress, Bartender, Trainer, Secretary
City, STATE, 02/2002 - 06/2003
  • I trained new employees.
  • I ran daily inventory.
  • Created ideas to help bring in customers Worked multiple locations.
  • Worked the door and the drivethru store.
  • Opened and closed the establishment.
Burger King - Cashier and Food Prep
City, STATE, 02/2000 - 02/2002
  • I was accurate in currency exchange in drivethru as well as face to face exchange.
  • I did a lot of janitorial work in this position as well.
  • I maintained a cleanly and efficient work space.
budget, clerical, Excellent communication, credit, client, clients, event planning, features, Filing, financial, Inventory, Team building, materials, exchange, mail, Money, office, Works, Fast Learner, reception, recording, safety, sales, tables, taxes, teacher, telephone, phone, phone etiquette, Employee training

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Resume Overview

School Attended

  • Gautier High School
  • Ashford University

Job Titles Held:

  • Assistant Manager
  • Second Hand
  • Manager Photographer
  • Associate Photographer
  • Driver/Guard
  • Substitute Teacher
  • Hostess/Cashier
  • Head Waitress, Bartender, Trainer, Secretary
  • Cashier and Food Prep


  • High School Diploma
  • Bachelor of Science

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