Assistant Manager Resume Example Harvest Health And Recreation

ASSISTANT MANAGER

Professional Summary

Service-Oriented manager with strategic and analytical approach to solving problems, forming great patients relationships within the community , and accomplishing profit targets. Eager to use the knowledge obtained thus far in the PA Cannabis Industry as well as customer service skills obtained throughout my years as a manager in the food and retail industries. High energy individual with motivational leadership style and expertise in building new network connections, promoting products and expanding territories.

Skills

Proficient in cash management
Exceptional time management skills
Job inspections
Retail sales
Quick learner
Customer-oriented
Active listening skills
Computer literate
First Aid/CPR

Credit card processing
POS systems knowledge
Detail-oriented
MS Windows proficient
Trusted key holder
Creative problem solver
Motivated team player
Relationship development

Work History

April 2019-CurrentAssistant Manager | Harvest Health And Recreation | Scranton, PA

Submitted reports to senior management to aid in business decision-making and planning.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Offered hands-on assistance to patients, assessing needs and maintaining current knowledge of consumer preferences.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Monitored employee performance and developed improvement plans.
Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet patient needs.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Trained team members in successful strategies to meet operational and sales targets.
Handled customer service by dealing with complaints, organizing stock and answering patient questions.
Conducted monthly inventories of raw materials and components on work floor.
Maintained positive patient relationships by responding quickly to patient service inquiries.
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Strengthened merchandising and promotional strategies to drive patient engagement and boost sales.

September 2018-April 2019Assistant Manager | Platos Closet | Dickson City, PA

Communicated issues and inefficiencies with store manager to create strategies and exceed sales objectives.
Developed innovative and creative merchandise displays to drive point-of-sale purchases.
Achieved recognition from senior management for contributions to store's success by managing sales, employees and operations to achieve optimal performance.
Reviewed sales and merchandising reports to achieve profit goals, reduce back stock and predict sales.
Addressed and resolved strategy issues to support sales management and guide business direction.
Trained employees and oversaw production staff, department leaders and shift managers.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Reduced all financial discrepancies by managing monetary transactions, including credit card and deposit transactions.
Promoted business strategy by implementing improvements based on guest feedback.
Communicated effectively with customers to solve problems and promote customer satisfaction.
Managed weekly inventory transactions by creating templates to ensure optimal food and beverage stock.

November 2017-September 2018Auditor | Amazon Fulfillment - AVP3 | Covington Township, PA

Ensured compliance with established internal procedures by examining reports, processes, and documentation.
Conducted financial, compliance and operational audits.
Completed audit papers by documenting audit tests and findings.
Verified the quantity and description of materials received by checking merchandise against the packing list.
Inspected products for defects and damages and examined ingoing and outgoing shipments.
Entered quantity received against the purchase order in the computer system.
Assembled and filled orders to be shipped to customers and prepared all shipping documentation.

March 2011-August 2017Manager | Rita's Italian ice | Scranton, PA

Assisted in schedule making
Assisted in payroll
Organized community events/fundraisers
Answered phone lines
Immediately addressed issues with customers so that they could be successfully resolved
Supervised a weekly schedule of projects and anticipated the timelines for specific milestones and completion
Processed cash and credit payments rapidly and accurately
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.

Education

Associate In Science: Veterinary TechnologyJohnson College, Scranton, Pa

Certifications

Completed Cannabis Training University "Master of Medical Cannabis Certificate" Program.

Courses obtained:

1)Marijuana as Medicine
2)How to be a Budtender in a Medical Marijuana Dispensary
3) & 4)Dispensary/Delivery/Jobs/Business
5)Medical Marijuana Laws & Regulations
6)Marijuana Cooking & Extractions
7)How to Grow Medical Marijuana

Resume Overview

Companies Worked For:

Harvest Health And Recreation
Platos Closet
Amazon Fulfillment - AVP3
Rita's Italian ice

School Attended

Johnson College

Job Titles Held:

Assistant Manager
Auditor
Manager

Degrees

Associate In Science : Veterinary Technology

Assistant Manager Resume Example

Resume Score: 80%

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