Assistant Manager Resume Example
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ASSISTANT MANAGER
Professional Summary
Service-Oriented manager with strategic and analytical approach to solving problems, forming great patients relationships within the community , and accomplishing profit targets. Eager to use the knowledge obtained thus far in the PA Cannabis Industry as well as customer service skills obtained throughout my years as a manager in the food and retail industries. High energy individual with motivational leadership style and expertise in building new network connections, promoting products and expanding territories.
Skills
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Work History
April 2019-CurrentAssistant Manager | Performance Food Group | Raleigh , NC
- Submitted reports to senior management to aid in business decision-making and planning.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Offered hands-on assistance to patients, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Monitored employee performance and developed improvement plans.
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet patient needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Trained team members in successful strategies to meet operational and sales targets.
- Handled customer service by dealing with complaints, organizing stock and answering patient questions.
- Conducted monthly inventories of raw materials and components on work floor.
- Maintained positive patient relationships by responding quickly to patient service inquiries.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Strengthened merchandising and promotional strategies to drive patient engagement and boost sales.
September 2018-April 2019Assistant Manager | Performance Food Group | Saint Cloud , MN
- Communicated issues and inefficiencies with store manager to create strategies and exceed sales objectives.
- Developed innovative and creative merchandise displays to drive point-of-sale purchases.
- Achieved recognition from senior management for contributions to store's success by managing sales, employees and operations to achieve optimal performance.
- Reviewed sales and merchandising reports to achieve profit goals, reduce back stock and predict sales.
- Addressed and resolved strategy issues to support sales management and guide business direction.
- Trained employees and oversaw production staff, department leaders and shift managers.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Reduced all financial discrepancies by managing monetary transactions, including credit card and deposit transactions.
- Promoted business strategy by implementing improvements based on guest feedback.
- Communicated effectively with customers to solve problems and promote customer satisfaction.
- Managed weekly inventory transactions by creating templates to ensure optimal food and beverage stock.
November 2017-September 2018Auditor | Ascension Health | Binghamton , NY
- Ensured compliance with established internal procedures by examining reports, processes, and documentation.
- Conducted financial, compliance and operational audits.
- Completed audit papers by documenting audit tests and findings.
- Verified the quantity and description of materials received by checking merchandise against the packing list.
- Inspected products for defects and damages and examined ingoing and outgoing shipments.
- Entered quantity received against the purchase order in the computer system.
- Assembled and filled orders to be shipped to customers and prepared all shipping documentation.
March 2011-August 2017Manager | Optivest Properties | Riverside , CA
- Assisted in schedule making
- Assisted in payroll
- Organized community events/fundraisers
- Answered phone lines
- Immediately addressed issues with customers so that they could be successfully resolved
- Supervised a weekly schedule of projects and anticipated the timelines for specific milestones and completion
- Processed cash and credit payments rapidly and accurately
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
Education
Associate In Science: Veterinary TechnologyJohnson College, City, State
Certifications
Completed Cannabis Training University "Master of Medical Cannabis Certificate" Program.
Courses obtained:
- 1)Marijuana as Medicine
- 2)How to be a Budtender in a Medical Marijuana Dispensary
- 3) & 4)Dispensary/Delivery/Jobs/Business
- 5)Medical Marijuana Laws & Regulations
- 6)Marijuana Cooking & Extractions
- 7)How to Grow Medical Marijuana
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Resume Overview
School Attended
- Johnson College
Job Titles Held:
- Assistant Manager
- Auditor
- Manager
Degrees
- Associate In Science : Veterinary Technology
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