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Assistant Manager Resume Example

Resume Score: 80%

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ASSISTANT MANAGER
Professional Summary

Service-Oriented manager with strategic and analytical approach to solving problems, forming great patients relationships within the community , and accomplishing profit targets. Eager to use the knowledge obtained thus far in the PA Cannabis Industry as well as customer service skills obtained throughout my years as a manager in the food and retail industries. High energy individual with motivational leadership style and expertise in building new network connections, promoting products and expanding territories.

Skills
  • Proficient in cash management
  • Exceptional time management skills
  • Job inspections
  • Retail sales
  • Quick learner
  • Customer-oriented
  • Active listening skills
  • Computer literate
  • First Aid/CPR
  • Credit card processing
  • POS systems knowledge
  • Detail-oriented
  • MS Windows proficient
  • Trusted key holder
  • Creative problem solver
  • Motivated team player
  • Relationship development
Work History
April 2019-CurrentAssistant Manager | Harvest Health And Recreation | Scranton, PA
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Offered hands-on assistance to patients, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Monitored employee performance and developed improvement plans.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet patient needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Handled customer service by dealing with complaints, organizing stock and answering patient questions.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Maintained positive patient relationships by responding quickly to patient service inquiries.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Strengthened merchandising and promotional strategies to drive patient engagement and boost sales.
September 2018-April 2019Assistant Manager | Platos Closet | Dickson City, PA
  • Communicated issues and inefficiencies with store manager to create strategies and exceed sales objectives.
  • Developed innovative and creative merchandise displays to drive point-of-sale purchases.
  • Achieved recognition from senior management for contributions to store's success by managing sales, employees and operations to achieve optimal performance.
  • Reviewed sales and merchandising reports to achieve profit goals, reduce back stock and predict sales.
  • Addressed and resolved strategy issues to support sales management and guide business direction.
  • Trained employees and oversaw production staff, department leaders and shift managers.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Reduced all financial discrepancies by managing monetary transactions, including credit card and deposit transactions.
  • Promoted business strategy by implementing improvements based on guest feedback.
  • Communicated effectively with customers to solve problems and promote customer satisfaction.
  • Managed weekly inventory transactions by creating templates to ensure optimal food and beverage stock.
November 2017-September 2018Auditor | Amazon Fulfillment - AVP3 | Covington Township, PA
  • Ensured compliance with established internal procedures by examining reports, processes, and documentation.
  • Conducted financial, compliance and operational audits.
  • Completed audit papers by documenting audit tests and findings.
  • Verified the quantity and description of materials received by checking merchandise against the packing list.
  • Inspected products for defects and damages and examined ingoing and outgoing shipments.
  • Entered quantity received against the purchase order in the computer system.
  • Assembled and filled orders to be shipped to customers and prepared all shipping documentation.
March 2011-August 2017Manager | Rita's Italian ice | Scranton, PA
  • Assisted in schedule making
  • Assisted in payroll
  • Organized community events/fundraisers
  • Answered phone lines
  • Immediately addressed issues with customers so that they could be successfully resolved
  • Supervised a weekly schedule of projects and anticipated the timelines for specific milestones and completion
  • Processed cash and credit payments rapidly and accurately
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
Education
Associate In Science: Veterinary TechnologyJohnson College, Scranton, Pa
Certifications

Completed Cannabis Training University "Master of Medical Cannabis Certificate" Program.

Courses obtained:

  • 1)Marijuana as Medicine
  • 2)How to be a Budtender in a Medical Marijuana Dispensary
  • 3) & 4)Dispensary/Delivery/Jobs/Business
  • 5)Medical Marijuana Laws & Regulations
  • 6)Marijuana Cooking & Extractions
  • 7)How to Grow Medical Marijuana
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Harvest Health And Recreation
  • Platos Closet
  • Amazon Fulfillment - AVP3
  • Rita's Italian ice

School Attended

  • Johnson College

Job Titles Held:

  • Assistant Manager
  • Auditor
  • Manager

Degrees

  • Associate In Science : Veterinary Technology

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