Assistant Manager Resume Example Family Dollar Stores Inc.

ASSISTANT MANAGER

Summary

Multi-talented with years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers. Enthusiastic Assistant Manager offers over years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach to team management. Knowledgeable about retail operations and best practices to maintain effective operational output. Motivated brings more than years of experience. Efficient assessment of customer needs and product and service cultivation. Resourceful understanding of leadership and multi-tasking needs. Dependable staff evaluation to streamline operations. Focused Assistant Manager possesses more than years of retail management and sales expertise. Skilled at increasing profits through effective sales training and troubleshooting profit-loss areas. Committed to boosting team morale and driving sales by fostering strong rapport with team members and customers. Hardworking and reliable worker with strong ability in task and Offering and Highly organized, proactive and punctual with team-oriented mentality.

Skills

Product and service knowledge
Sales monitoring
Retail Space Planning
Training and development
Microsoft Office expertise
Project management abilities

Merchandising
Staff training and development
Customer relations
Staff development
Typing 55/WPM
Fully bilingual (English/Spanish) References will be provided upon request.

Experience

Assistant Manager | 01/2018 to 03/2020
Family Dollar Stores Inc. - Florida Gardens, FL

• Open and/or close the store

• Greet clients, operate the register, answer and screen all calls

• Schedule/Set up vendor deliveries

• Create work schedules and distribute to employees, manage all time records

• Receive and sort incoming mail

• Responsible for office, and restroom supply inventory.

• Operate cash register

• Ring up purchases, handle returns, and refunds

• Answer questions regarding products and merchandise

Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Completed inventory audits to identify losses and project demand.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Enhanced sales by implementing merchandising and promotional improvements.

Office Manager | 08/2015 to 12/2017
West park motor - Hollywood, FL

Solicited vendor quotes to determine optimal material purchase pricing.
Culled knowledge of federal and state-level mandates to assess compliance across areas of operation\.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Supervised legal assistants and offered assistance in to promote optimal productivity.
Managed inventory and purchase of supplies for office operations and [Equipment] maintenance.
Quoted and prepared proposals for business services
Interviewed, onboarded, developed and oversaw daily activities of [Number] clerical and administrative office personnel.
Directed team of [Number] administrative professionals to meet team needs in fast-paced environment.
Enhanced trial proceedings by organizing evidence and scheduling witnesses to optimize case preparation for successful outcomes.
Spearheaded special projects through effective emergency resolutions.
Managed office inventory and placed new supply orders.
Managed office inventory by maintaining documentation of stock.
Handled supply purchases and inventory management for office operations and equipment maintenance.
Automated office operations to manage client correspondence, record tracking and data communications.
Elevated customer satisfaction ratings by resolving client and case issues efficiently.
Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Planned and executed successful corporate meetings, lunches and special events for groups
Managed office budget to handle all needs, including inventory, postage and vendor services.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Greeted visitors promptly and directed to correct locations.
Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
Updated employee paperwork and records.
Trained employees on best practices and protocol while managing teams to maintain optimal productivity.
Supervise office with employees, consistently cultivating productive and positive work atmosphere.

Store Manager | 07/2015 to 02/2017
7 Eleven - Hialeah, FL

Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
Mitigated regulatory risks by coordinating audits to comply with protocols.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Updated store pricing, signage and merchandising to promote specials, sales and discounts.
Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
Handled proof-of-concept requirements to meet strategic objectives.
Assessed, optimized and elevated operations to target current and expected demands.
Reorganized sales floor to optimize customer flow and improve product visibility.
Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
Shared product knowledge with customers and offered personal recommendations to boost upselling and cross-selling goals.
Conducted evaluations of hardware and software solutions to develop estimates, negotiate contracts and make effective selections.
Implemented succession planning by training and developing associates into leadership positions.
Managed inventory tracking and physical inventory counts to minimize loss.
Rotated inventory from oldest to newest to maintain fresh stock.
Hired, trained, evaluated performance and enforced disciplinary actions for associates.
Restocked inventory upon shipment arrival and checked merchandise into system to maintain accurate records.
Oversaw POS operations and cash management to reduce errors.
Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
Built loyal customer base by delivering excellent service and stocking in-demand products.
Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Resolved customer problems by investigating issues, answering questions and building rapport.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Contributed to merchandising ideas at team sales meetings to increase sales.

Education and Training

Barbara Goleman Senior High School - Miami Lakes, FL

High School Diploma

05/2010

Resume Overview

Companies Worked For:

Family Dollar Stores Inc.
West park motor
7 Eleven

School Attended

Barbara Goleman Senior High School

Job Titles Held:

Assistant Manager
Office Manager
Store Manager

Degrees

High School Diploma

Assistant Manager Resume Example

Resume Score: 80%

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