Assistant Manager Resume Example
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S
ASSISTANT MANAGER
Summary
Attentive supervisor with 5+ years of experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.
Skills
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Experience
Assistant Manager
Charleston , SCResprop Management/Jul 2015 to Apr 2020
Charleston , SCResprop Management/Jul 2015 to Apr 2020
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Delegated daily tasks to team members to optimize team productivity.
- Cultivated customer loyalty by training team members in industry-leading service standards.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Completed inventory audits to identify losses and project future demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Evaluated employee performance and developed improvement plans.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Processed returned items in accordance with store policy.
- Trained new employees in cashiering procedures, offering assistance in resolving any issues.
- Received product orders, unloaded merchandise and arranged store stock into appealing displays.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Worked closely with front-end staff to assist customers.
- Resolved issues with cash registers, card scanners and printers.
- Stayed up to date on current item discounts to support promotions.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Trained new team members in cash register operation, stock procedures and customer service.
- Prepared food, including Pizza, Bread sticks and sauce items.
- Answered phone calls to assist customers with questions and [Type] orders.
- Resolved issues regarding customer complaints and escalated worsening concerns to store manager for remediation.
- Counted product stock to maintain inventory records.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Assistant Manager
Fort Myers , FLResprop Management/Jan 2018 to Aug 2018
Fort Myers , FLResprop Management/Jan 2018 to Aug 2018
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Delegated daily tasks to team members to optimize team productivity.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Assistant Manager
Tamarac , FLResprop Management/Apr 2017 to Jan 2018
Tamarac , FLResprop Management/Apr 2017 to Jan 2018
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Planned and prepared workflow schedules, delegating tasks for 15-member team.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Delegated daily tasks to team members to optimize team productivity.
- Cultivated customer loyalty by training team members in industry-leading service standards.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Completed inventory audits to identify losses and project future demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Evaluated employee performance and developed improvement plans.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Processed returned items in accordance with store policy.
- Trained new employees in cashiering procedures, offering assistance in resolving any issues.
- Received product orders, unloaded merchandise and arranged store stock into appealing displays.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Worked closely with front-end staff to assist customers.
- Resolved issues with cash registers, card scanners and printers.
- Stayed up to date on current item discounts to support promotions.
- Wiped down counters to remove debris and maintain cleanliness.
- Trained new team members in cash register operation, stock procedures and customer service.
- Prepared food, including Pizza, bread options, and sauce items.
- Answered phone calls to assist customers with questions and carry out or delivery orders.
- Resolved issues regarding customer complaints and escalated worsening concerns to store manager for remediation.
- Counted product stock to maintain inventory records.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Education and Training
High School DiplomaImmanuel Christian SchoolMay 1995City
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Resume Overview
School Attended
- Immanuel Christian School
Job Titles Held:
- Assistant Manager
Degrees
- High School Diploma
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