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Assistant Manager Resume Example

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ASSISTANT MANAGER
Summary

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.

Forward-thinking [Industry] manager with proven leadership, planning and problem-solving abilities. Help senior business leaders accomplish demanding objectives by motivating staff and organizing resources. Systematic and well-organized in maintaining coverage for all operational needs.

Talented [Job Title] and team leader offering [Number] years of success in [Type] environments. Strategic thinker with [Area of expertise] proficiency. Offers proven ability to build effective teams and [Task]. Committed to identifying and leveraging opportunities for growth. Certified in [Area of certification].

[Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Action] and [Action]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity.

Motivated to apply education and [Type] abilities to enhance [Type] operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in [Software] and [Software] with advanced interpersonal abilities.

Skills
  • Sales monitoring
  • Product and service knowledge
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
  • Staff training and development
  • Customer relations
  • Orientating and training
Experience
07/2019 to 07/2020
Assistant ManagerSonic Drive In － Fort Worth , Tx
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
07/2019 to 03/2020
CarhopSonic Drive In － Fort Worth, TX
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Carried trays weighing up to [Number] pounds to correct cars.
  • Verified orders and bagged items for easy transport.
  • Took orders, prepared foods and processed payments in full-service [Type] establishment.
  • Completed Carhop training program in [Timeframe].
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Reported issues with customers and orders to supervisors.
  • Informed customers of regular deals or monthly specials, upselling [Number]% of orders.
  • Used [Type] system and cash register to receive payments by cash, check, credit card and voucher.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Delivered food within [Number] minutes to meet quality and service standards.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
  • Answered product and order questions accurately and professionally.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
04/2019 to 06/2019
HousekeeperHoliday Inn Express － Fort Worth, TX
  • Swept and vacuumed floors, hallways and stairwells.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Supplied guests with extra towels and toiletries when requested.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Reported all maintenance issues to housekeeping status board.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Education and Training
05/2018
High School DiplomaPolytechnic High School － Fort Worth, TX
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Resume Overview

Companies Worked For:

  • Sonic Drive In
  • Holiday Inn Express

School Attended

  • Polytechnic High School

Job Titles Held:

  • Assistant Manager
  • Carhop
  • Housekeeper

Degrees

  • High School Diploma

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